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February 2024 by Donna Jacobson
Arianna is an absolute gem. Best service and support in my 20 years as a Verizon customer.
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December 2023 by Tegan Faulkner
Gone are the day when you can dial your local store down the block and someone picks up and says hello. Why do I need to go through call centers and three people to be connected to a store. Miss the good ole days.
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December 2023 by Brandy Johnson
Ariana at hwy 81 location in McDonough was awesome very friendly, helpful, and knowledgeable! Would highly recommend seeing her!
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December 2023 by Marc Morris
They have the best deals on phones year round. The service is a little expensive but the best in the area!
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November 2023 by Gabriela Avina
Inefficient. Customer service on the phone wasn't even in the store. They explained to me that their number online redirects you to some call center. I asked the person who answered if this location could fulfill my needs and they assured me they could and scheduled me an appointment. I fought to get there without service after not knowing an alternate route bc of a crash and having to take unfamiliar backroads lol. Only to be told I needed to go to the larger corporate location. The whole reason I called ahead was to avoid being inconvenienced lol.
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November 2023 by Susan Miller
Javaun was very helpful and took time to explain things and help us with decisions on our purchases. We appreciate the service we received.
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September 2023 by Alicia Partridge
My experience with this location was great Javaun Killingsworth was awesome. His customer service was on point, knowledgeable in products, and very respectful, Javan keep up the great work I know you will go far. Appreciate all your help.Mrs. Partridge8/30/23
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September 2023 by Tim Hopkins
Excellent customer care when beyond my expectations she even stayed late to help me.
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July 2023 by Ma' Dukes Kitchen and Catering
My sales rep Arianna was very helpful and I appreciate the visit and great customer service while purchasing and connecting my new device
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January 2023 by burke welsh
Josh at the lake Dow location was very helpful. I appreciate the good service
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September 2022 by Joshua V
Misleading and dishonest sales tactics. Clerks changed our plans to a far more expensive one than we had previously had with features we had no desire to have.
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June 2022 by Anisha Herndon
cj closed the store at 11 minutes to 7. I tap on the window because the store hours said close at 7. He came to the door & said they were closed. I said it's not 7 & I had just a few questions & I won't hold you long.. He said I've put my register up already. I said ok, again I had a question about the phone I would be purchasing he said he didn't have anything for my to look at. I said ok & left. Poor customer service
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June 2022 by Sherri Katafias
Joshua is amazing. Go see him. Kind and patient and knows his stuff. Incredibly efficient at handling multiple customers so don’t let the line influence you
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May 2022 by Renaye Henry
I had by far some of the BEST customer service EVER, by Joshua at this location. It started off with how polite he was when I called to inquire about my online pickup. Unfortunately, it’s rare to find someone willing to take the time to answer questions and be very courteous and polite at the same time, which he was. When I arrived at the store, he greeted me immediately and set the expectation that he will be with me as soon as he finished assisting another customer.And then he quickly got me checked out and was very personable as well. I will definitely visit this location again! Thank you so much!
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February 2022 by Bernard Potts
Absolute worse experience that I have had with ANY Verizon store. Still waiting to hear from a manager or supervisor after a month. The workers there refused to give me and my family name and numbers of anyone in management. I have spent hours on the phone with the real Verizon trying to correct my bill. Still not completely resolved.We were tricked and lied to. This community deserves better. After 15 years with Verizon we are looking for another carrier.DO NOT GO TO THIS STORE
