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October 2023 by Kay P.
They told me my photos would be ready on the 26th. I come back on the 26th i was told they'd be ready on the 28th. Then i come back on the 28th, & they still aren't ready. At this point if you lost the photos then just say that.
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July 2023 by Adrian Knight
It's simple. You want to pick up a prescription that should be ready. It is not ready. You ask why and get no real answers or solutions. You give customer service a call to prevent something similar happening again. They tell you either the store manager or pharmacy manager will contact you. Nobody returns your call. Out of curiosity, you read some of the reviews and find similar experiences. You then write a review.
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June 2023 by Nakyums M.
Now I don't really write reviews because I find it a waste of time but this is needed. This place sucks if you want to get your prescriptions from here. I was supposed to get my birth control so I can take it to the doctor for the shot but never got a notification that it was ready because....Guess what? THEY DONT SUPPORT MY INSURANCE SO THEY WERE NEVER WORKING ON IT IN THE FIRST PLACE. AND, THEY DIDNT EVEN TRY TO CALL AND TELL ME SO I CAN HAVE IT TRANSFERRED. So when I called, the worker was very rude and incompetent. When I told her that I was going to call my doctor to have it transferred she said "you do that" like what the hell? So instead of calling and simply saying "hello, I'm sorry, but we don't support your insurance so we can't fill your prescription", they just don't tell you till YOU call THEM, it's like all they're doing is sitting there looking crazy not doing their jobs! So, DO NOT GO HERE FOR PERCEPTIONS, messing with this place made me wanna blow my brains out, good day.
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May 2023 by Kayla Barbour
I’m not sure what’s going on at this location but they are SLOOOWWW! This is my third time coming to get my prescription..the first two times they’ve not had a pharmacist on duty. The last time I sat in the drive thru line for 42 minutes and only the third car in line. They need to hire more help or something. The wait time is ridiculous.
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April 2023 by Rick S.
Worst pharmacy in America! Slow, unprofessional, ignorant workers that just don't care! Walgreens computer system is the worst. You can't even transfer a prescription from store to store. Never again will we use Walgreens.
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January 2023 by Chris N.
Absolutely horrible. There must be no one that oversees quality control for this place. Longest waits in Henry County with too many mistakes. The people at the pharmacy do not care AT ALL!! This place should be put out of business.
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January 2023 by T. Young
I actually read the comments and they are all true. This Walgreens is absolutely terrible. The customer service is awful. The poor body language and attitudes when you're sick and trying to pick up a prescription is insane.
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January 2023 by Shu Sloane
If there was such a thing a giving -0as a score this Walgreens Pharmacy would get that score for sure. Most of the Techs are rude, unprofessional and have no empathy. I’ve only experienced 1 Tech that was kind, courteous, professional and very pleasant and that was MAGGIE. I was so surprised at the way the Pharmacist, (I did get her name, but won’t mention it here. I’ll save that for my letter to corporate), customers. She has no personality and is very nonchalantly and rude. I’m even more surprised that a big name such as Walgreens would allow that type of treatment to customers who at the time could be experiencing anything medically speaking.
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January 2023 by Tadra
I actually read the comments and they are all true. This Walgreens is absolutely terrible. The customer service is awful. The poor body language and attitudes when you're sick and trying to pick up a prescription is insane.
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January 2023 by L Duggans
Pharmacy customer service is horrible. I tried calling was waiting for 10 minutes, Decided to drive up and im the only person in line and has been waiting 6 minutes and no one has not acknowledged me. I've seen several people come by the wind
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December 2022 by Alyssa H.
If I could give this location zero stars, I would. One of the managers had the worst attitude towards my brother & I while shopping there. Will not be coming back.
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December 2022 by The Canavan’s
This store has consistently poor service in their pharmacy. They leave you waiting at the drive through window for more than 5 minutes with no one at the counter. Pitiful
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November 2022 by CHANEL HURRINS-LEWIS
I scheduled an appointment for 930 flu shot and 945 covid test. I arrived at 920 to check in and the pharmacy representative expressed that I have to wait for a tech. Ok cool, I step back and take a seat. 930 pass, 945 pass and still nothing. Someone walks in after me saying they are here for flu as well, a different rep goes into the system to check him in I assume and I'm thinking well why didn't the other last check me in. Confused and mad at this point. Everytime I come in here the customer service is always horrible and I'm sick of it. Yall need to do better.
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November 2022 by Reena Cid
The pharmacy has always and still remains ridiculously slow. Doesn't matter if you go in or drive up, you will be waiting at least 20-30min. This has been my experience since I moved to area dating back to 2014 so thos sint a COVID thing. Luckily, I don't need meds often. I feel bad for those who do and HAVE to come here.
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November 2022 by Judith Stewart
They shouldn't even get a 1 star but, I do agree that they are rude they don't have customer service skills. I had to call they corporate office to get help. Moving forward I am going elsewhere..