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October 2023 by Georgia Truck World
Sheryl at the pharmacy dept is a mean and an unprofessional lady. Beware of her. VERY Disrespectful. SHE NEEDS SOME ASSISTANCE THERE. You will see her hiding her name on the camera. Please have her go through some training that will help her a lot.
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August 2023 by Tiffany Phillips
You have a very rude staff member. She is so ugly to me everytime I come in. I do most of my pick up orders here, but she is making it so unpleasant. She has a smart mouth... she's just ugly. Customer service isn't her specialty maybe she should be a trash truck driver. ?
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July 2023 by S
Pharmacy is the worst Ive ever experienced anywhere.
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June 2023 by Rebecca M
DO NOT USE THIS PHARMACY! They are awful! The line is always long due to poor staffing. No one knows what's going on and they play the blame game when you show up. After being told my medication would be ready a WEEK LATER and it's still not. I will no longer use this pharmacy. It has been going down hill for some time. I tried to hang on, but will use Publix from here on out! There were also 2 people in line that had been given the wrong medication while in the drive thru! SAVE YOUR TIME AND PEACE OF MIND!
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May 2023 by Yashima Battiste
This location is blessed to have a staff member that far exceeds their role as an employee. I am a parent of a son that has been in search of a much needed medication for more that 4months. After calling several pharmacies on a weekly basis, I finally spoke to Aiyanna at this Walgreens. She was caring and understanding of my concerns. She worked tirelessly with my doctor's office and insurance company to ensure my son had his prescription. She was extraordinary in helping keep this mother informed and calm in a stressfully situation. Thank you Ms.Aiyanna for your exceptional customer service you were a blessing.
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April 2023 by debra trumpet
Really enjoy using this Walgreens. Ariella is always so kind and helpful.
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March 2023 by Michelle Cummings
Waited in drive thru for over 5 minutes without ever being greeted. When the tech finally came to the window wasn't friendly at all. My sister's script had been dropped off before noon and 7 hours later it still wasn't ready. No apology given only excuse was its only 2 of them working and the pharmacist is behind. If she had at least said I'm sorry that eould have gone a long way. I also working as a pharmacy tech and know that compassion and good customer service can go a long way when someone's medication isn't ready. She couldn't even day when they could have it ready. But she's always been rude when I went there. One of the main reasons I stopped using them before. Horrible customer service and no urgency to assist customers.
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December 2022 by Charles H.
Great Walgreens store. They have a great staff and good inventory. It's close to home and it a frequent place for our family
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October 2022 by Sherry Heard
Worst customer service ever!Been in 3x in 3 days with my 86 year old father to get covid booster. 2nd day they promised to call me if it didn't come in so I wouldn't drag my father back again. It didn't come in & they didn't call. Don't promise you are going to do something & then not do it & not even apologize, just make excuses! Will not set foot in there again & it is only a few miles from my house! What happened to customer service?! Hwy 155 & E. Lake Pkwy
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October 2022 by Erin Dean
I left a message to call in medication for a patient on Oct 3 and the patient was told the medication was not called in. I called again just now. I was on hold for 13 minutes with a message that there is "one call ahead of me," and then was abruptly disconnected. I am calling back to reluctantly leave another message on behalf of the patient, but I have lost confidence in this pharmacy, as you do not listen to your voice mails or answer calls.
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September 2022 by Kathy Chau
I'm new to this store, and they're very nice so far. :) They are welcoming and the store is clean. Things are easy to find, and not hard to look for if you had to "really look" for it.
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May 2022 by Jon Carpenter
Have had a great experience dealing with this particular pharmacy and a have nothing but great things to say about the pharmacist and the employees would never change pharmacies as long as they are open!!!!!
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March 2022 by Daniel D.
The customer service at the pharmacy is absolutely ridiculous the people all have an attitude and you have to wait hours for a script to be filled. No one waiting and still waiting hours for the refills. Would not recommend this place for any reason.
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February 2022 by Sophie Grunge
They're struggling to drop-off my delivery. I have the QR code, but this lady has no idea what she's doing. Scan it. Print it. Let me go on with me life. But no... an action that takes less than 2 minutes takes over 15 minutes because they don't know the password to get into their own system. February 1st 2022 at 6:18pm to... going on 6:45pm... so they have no idea what they're doing. At all. Life is not as hard as they're making it.
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January 2022 by Andrew Dyer
Always clean and well stocked for most items.
