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January 2024 by km g
Sine I have purchased several defective items or items with missing parts, whenever I make a return it has to go through the resolution department. This added step is time consuming because they are always late to respond and have nasty attitudes. Products are a hit or miss and they have poor customer service.
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January 2024 by ZionSeven Music
Customer service Sasha was rude and disrespectful. Wayfair process my order on credit card and told me they cancelled it
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November 2023 by Guillermo rodrigues
Excellent
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August 2023 by dwayne mattis
good ppl, fast drop and hook. was in and out in no time.
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June 2023 by Candy Smith
I ordered a mattress and box spring set from Wayfair. The price was very reasonable. The shipping was fast. The mattress was very comfortable, and it came with a zip up mattress cover. Very happy with the whole experience. Will buy from Wayfair again.
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June 2023 by Brooks Mickel
The absolute worst shipper on the planet. I am not sure how they have customers when they never have their freight ready to go.
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May 2023 by Youness Bougrine
scam company , wayfair the take mee $1200 for damage stuff return , is 15 days i call evryday , i text evryday , no refund , no money back , isend all pick up video from video , all informations package delivered by fedex to wayfair , name who signe from wayfair agent , pictures evrything evrything , againe they mail mee sorry no refund , because no package .trust mee evrybothy , when you want ordre they give you all solutions and facilities , but when you have problem or you recieved damage stuff , You will find all the difficulties in communication, in solutions, and they will not believe you in any case. Earning money is the most important thing. about for customers, and quality services they do not care.Whoever wants to see everything and inquire can contact me and I will give you all the pictures and arguments showing evrything , Wayfair they scamed mee .
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May 2023 by Aubrey Smith
Very pleased with all experiences from ordering to delivery. Will order more items.
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April 2023 by M B T
Typical drop and hook, lethargic personnel, no bathrooms, lacking professionalism.
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February 2023 by Hany Salib
Delivery speed is horrible, adding to this, they canceled my last ordered after waiting for 10 days to be delivered, raised the item price and refused to refund the store credit i used for this order, will never buy from there again.
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January 2023 by Iain Wemyss
Drivers... This location is NOT 24 hrs. Can't drop until 0500 per security at this location
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December 2022 by India Wilson
Great place to work. Nice atmosphere. Everyone help each other.
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November 2022 by Tiffany
The resolution team will not provide you a good resolution. This is I’m response to the agent Shirley M.
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November 2022 by Monique Grandinetti
11/7/22: Wayfair with 3 failed delivery dates for a partial replacement order over last week. The last having a supposed "NO FAIL DELIVERY". Very little communication requiring the customer to track and follow-up. Lip service excuses without any solid action. The Home Delivery Manager not being able to provide expedited actionable relief —— Totally Unacceptable!!!!Update 11/8/22: Wayfair continues to provide only lip service. As a supposed valued client having spent $17k+ only to receive understanding and repeated apologies for “my frustration” having wasted days waiting for delivery after re-scheduling travel and appointments PLUS more hours on phone and social media to get satisfactory resolution which is not a FURTHER inconvenience to me....... Without a doubt Wayfair service has drastically declined in last 4 month. FRidiculously Unacceptable!
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November 2022 by Luke Kolb
JUST OKAY... staff is not very professional or nice
