Coastal Electric Cooperative
Hours:
1265 South Coastal Highway, Midway GA 31320
Hours
About Coastal Electric Cooperative
Coastal Electric Cooperative is a local electric company that serves its community without competing electric companies in the area. Customers have shared a range of experiences with the cooperative. Some have had issues getting an address corrected, noting that requests made through the app did not get a response and that a follow-up email was needed. One customer felt a phone call to confirm the change included a rude remark, though the address was eventually corrected. Others have had back and forth with the cooperative when getting new installation and with billing, but say everything eventually got worked out. When it mattered most, during storms and outages from accidents, the cooperative shows up at all hours of the day. One customer reported power restored in an hour after a transformer popped, with friendly folks on the line and effective folks in the field, plus an automated call to check if power is on after the fix. Another reported power out on Friday morning due to a hurricane and restored on Sunday afternoon, a turn around time of two days that was insanely fast for emergency conditions. Others describe nothing but positive experiences, the best rates and the best customer service, with issues resolved in a timely courteous manner. One customer noted losing power almost weekly or at least monthly, usually about 1.5 hours during a storm, and felt a discount for outages would be fair, but said the bill has been the lowest here.
Most Recent Reviews
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October 2024
Prompt and efficient service. Can't complain at all. Keep up the good work!
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September 2024
These are the kindest, most helpful and on the ball employees I’ve ever ran into. They deserve ten stars ⭐️
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September 2024
Nothing but positive experiences, the best rates the best customer service. If you have any issues I have always been able to get them resolved in a timely courteous manner. I see allot of negative reviews all you need to do is talk to those that have Georgia Power and you will be thankful for the Co-Op
More Comments(67)
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Midway, Georgia