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September 2023 by Ashley Edwards
Mike H. was amazing, caring and helpful. My key had broke and I was at the honda place in athens and had been there for hours trying to get it fix and then they informed me that the key machine was broken. I was so upset. I was ugly crying and frantically looking for somewhere to go. I did a Google search and found Butler Honda, which is an hour away from where i live, and called. I got Mike. I asked if they could make me another key and he said yes. Already he was my hero. He was very understand and helped me to calm down and made me feel like I was important. They didn't have the key I needed right then but Mike ordered it and it was there the next day. I was late to my appointment but that didn't ruffle their feathers at all. Mike came out, very friendly and personable and put my mind at easy. The service was done in a jiffy, Mike walked me to my car and made sure that the key worked perfectly. Every one their was just so nice and helpful. I had such a great experience. Also if you are in the market for a car go talk to the sales person Josh there. While I was waiting for my key, I was outside waiting, Josh came out to check on me. He is very kind and good at his job, unfortunately I wasn't in the market for one but if I had been Josh would had sold me a car. All in all if you are looking for people who care not only about your car but about you this is the place to go.
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September 2023 by H Battle
I went there to fix my recalled airbag. I had a great experience. The staff was friendly and courteous. In my opinion they are wonderful.
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September 2023 by Susan Collins
I have bought many cars over the years but the recent experience at Butler Honda was the best I have ever had. The sales people, Chance and Jason were polite, knowledgable and professional. Sales manager and finance manager, Brad and Bennet could not have been nicer or more professional, making sure everything was handled smoothly and painlessly. Everyone went the extra mile without any hard sell or pushy tactics like you often see in some dealerships. I will most certainly come back to Butler for my next car.
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September 2023 by Cindi Lundy
Buying a car from Butler Honda was a great experience! Sales Rep Jason Hicks was easy to work with, answered all my questions and made the entire process less stressful! Thanks to all the staff who assisted, great group of folks! Shop local- visit Butler Honda!
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September 2023 by Paul Thomas
My customer service rep, Mike, was very helpful and kept me informed of the progress on the brake fluid and recall work on my Odyssey. His explanations were clear and he was very personable, knowledgeable and professional.
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September 2023 by Jackie Stamper
Great customer service and excellent communication from the staff. Out of all the Honda dealerships I have been to, this is the only one that I would recommend. I drive over an hour to get here because the service is always the best!
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July 2023 by Hannah Knox
Great experience at service. Mike took care of our vehicle and went above and beyond.
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July 2023 by Crystal Crawley
Awesome experience all around our Sales Rep Ty Henry was wonderful very knowledgeable, friendly and great to work with from start to finish. Thank you for all your help and the rest of the staff at Butler ! Crystal and Teddy Hardin
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July 2023 by Tyler Pope-Hill
We had purchased two cars qwith them and everything was wonderful we worked with Josh Hill.
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June 2023 by Kathy Boylan
Once again needed tire service (different tire) and was well taken care of by Lauren Wolski who also was so helpful with the first tire visit and again on my recent visit. She is a fine service person.
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June 2023 by Steve Lang
I have been a car dealer and automotive journalist for over 20 years, and I have to say this particular dealership is run with some excellent people that I wish I could find in my own neck of the woods.I walked in needing to get a quote for a repair on an older Honda. There was a young blonde lady with a gold bracelet and a tatoo on her left arm who was incredibly quick with helping me. While she was getting that information to me, I had some nice conversations with the service advisor, the parts department manager, and the cashier. It wasn't the fake corporate type of talkingto each other, but genuineness. Which can be hard to find these days.I not only got what I needed within five minutes, but a fellow who operates in the service department (slightly tall and black hair) explained to me what I needed to know about the repair which isn't easy (it's a hybrid). These folks exuded genuine kindness and mutual respect.That's what separates good dealerships from excellent dealerships. I hope they all have fantastic futures in the industry.
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May 2023 by David May
Terrible service went in to have a diagnosis’ done on my brakes and charging ports. They fixed one of the charging port didn’t even check the one in console.After leaving had more bells and whistles on the dashboard than I had before took it back the dinging is gone now don’t have any cruise control now go to take it somewhere to get it check it out a waste of time
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April 2023 by Magen Wages
I hate buying a car. It takes all day and the back and forth drives me crazy. That was NOT the case with Butler Honda. Alicia is the best salesperson I have ever had the pleasure of working with. She listened to our concerns and answered all of our questions. And the best part we bought a car and was on our way in an hour and a half! Thank you Alicia for making the process so smooth and easy. You have customers for life!
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April 2023 by Tabatha Martin
Hands down the best experience I've ever had at a dealership, not only was my car fixed quickly but I was also provided a rental car. Don't waste your time with other car lots these guys will take care of you.
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March 2023 by Sandy Moore
Diego Ramirez took time to listen to what I wanted done and also some extras that he personally made sure were done. He was efficient, friendly and competent.
