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February 2024 by Tonkika Jackson
Not quite understanding why the store has products with no prices and the one person that knows the price is out. Nobody else, except for one individual, knows about grill prices. That's a single point of failure for the store. No item should be in the public's eyesight without a price listed on it. An employee should not have to try to find a book with the grill and price, the price should already be attached to the grills. Wanted to give Kroger my hard-earned money for a grill, but couldn't. Wal-Mart got it instead.
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February 2024 by deathdealer
Great store nice and clean. Prices are not too bad.
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February 2024 by Howell Whiters
Well stocked and clean establishment
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January 2024 by B WALLACE
This place is an armpit. Long lines, low inventory, Dirty. Can’t wait for the Publix to open up.
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January 2024 by stephen hilton
Good prices but mediocre produce. I don't remember the last time I found decent mushrooms here. Check the dates on meats too.
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January 2024 by Zerrol Grantham
Not as much fun as it used to be.
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January 2024 by Gerald Forrester
Friendly people, great service.
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December 2023 by Laurie L.
All I can say is the produce sucks! Most of the time it starts to turn bad within 3-4 days. I hope when Publix opens that their standers are higher in the produce section. I know they might be a little more expensive, but if it lasts it's worth it. I live to far away from Kroger in Milledgeville to get in my car and return the garbage they sell.
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December 2023 by J Lee
This is a nice Kroger. There were free samples on the day I visited. The lady was very sweet. I had an excellent experience at this Kroger. It is clean and organized. There is a cute Starbucks inside. During the holiday, the Starbucks is decked out in pretty Christmas decorations. I like this Kroger.
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December 2023 by Melissa LeBrun
Kroger Milledgeville customers you better check your receipt! After checking out and paying I checked my receipt. A frozen product I purchased showed $6.99. My receipt showed I was charged 9.99. I questioned the clerk. She referred me to the customer service counter. I proceeded to customer service. No one was there, but I waited several minutes. Another customer came up and he too was waiting. I walked back over to the scan area and asked three employees if anyone was working customer service. There was a female working customer service but she was in the "office" with the door closed. She heard me ask if anyone was working customer service. She yelled out that she was busy right now and will be out in a minute and to continue to wait. Wow!! She was too busy to handle the customer! Finally she stepped out, with her cell phone in her hand, and spoke to me and the other customer to tell us she will be out to help us when she finishes "her call." She stepped out, asked what my problem was, I told her the product rang up differently than what was shown on the frozen food shelf. She proceeded to take her phone, scanned the product and said what she is showing is the price that scanned and showed on my receipt and that was that. I walked back to the freezer section, removed the strip from the shelf showing the 6.99 price and walked back to customer service to show her. She snickered and said that I did not have to actually bring the price bar to her then asked me for my receipt and my card and she did credit the difference back to my card. The sales price shown was not one of the "digital coupon" deals but a yellow tag with bold red numbers showing the sales price. This really got under my skin as this is not the first time I have had to dispute a sales price from a scanned price. Plus I did not appreciate the lack of care or professionalism. A PUBLIX is scheduled to open within the next few months and it is located across the street from the Kroger on N. Columbia Street. I plan to shop at PUBLIX and likely many others will do the same. Kroger at N. Columbia Street continues to decline.
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December 2023 by Tamyah Tillman
hiring manager is very rude and unprofessional!!! need to be fired .. she lucky i don’t want to go to the county cause she will be good and slapped… wasn’t even my job interview and she still was rude ??
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November 2023 by Debra W.
Kroger...shame on you for outsourcing customer service to a foreign country! My online order had numerous mistakes, wrong prices, missing items, change of time. Normally, Millidgeville does an outstanding job. Must be a new person. My complaint is with the customer service I was provided to straighten out mistakes. Online customer number I was given, was busy for two days straight. I googled another number. Representative was from out of country. Had limited ability solve the problems. Had to submit a report that will take up to ten days to investigate. Seriously?! I was offered a $20 store credit. $20 didn't cover half of what I charged by mistake!! Probably the last time I use online ordering. Walmart does a better job! Prefer Kroger to Walmart, but...hard for me to shop in person.
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October 2023 by Ryan
The floors in the deli don't drain properly so there's a pool of water and grease that stays stagnant up against the ovens and stoves, creating a thick pad of moldy grease. The only solution would be to shut down the deli and redo the floor, which would mean a loss of profit.Think I'm lying? Go sneak a peek.I wouldn't let my dog eat anything from Kroger.
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September 2023 by Rachel Kelley
Wonderful sales and deals available. I love the mailed coupons and the digital coupons offered weekly. Great deli and bakery. They offer the best produce in town, product wise and cost wise.Customer service is a hit or miss to the extreme. It's either really bad or really great.Overall, the good out weighs the bad and is definitely worth a trip.
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August 2023 by Shon Tycoon
I really hate that self check out has become the norm and I used to be an advocate for them. The problem like many stores is that only half will ever be open which causes long lines to form while other customers in line are breathing down your neck waiting for you to finish checking yourself out. What was the point of self check out if half the registers are closed? The problem of long lines is still present. But what makes me leave a one star review for this location is that the store seems to be obsessed with shrinkage prevention. Not only did they add useless gates to the entrances, they now seem to require their self checkout monitors to hover around shoppers checking themselves out. I honestly feel like I'm being racially profiled every time I shop here. The white older ladies that man these checkouts always make it a point to beeline to me at the register and spend the most time watching me compared to other shoppers. 8/10 the other shoppers not getting the same "attention" are white. While I've experienced something similar to this at other stores as of late, this particular kroger's staff is really bad about it. The usual offenders are the older white female staff rather than the black or young white male staff that sometimes man these areas.