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October 2023 by Christian Tuft
I highly recommend this agency! I had the pleasure of speaking with Heather and Justin! Heather was very nice and professional while I was giving her my information! She told me the process step by step and what to expect when I revived a call back. When Justin followed up with the quote he was very knowledgeable, quick, and professional! He got exactly the coverage I needed! I couldn’t ask for better service!!
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October 2023 by Margo Candelario
Justin Burch was extremely knowledgeable! He answered all of my questions and performed his job with patience and courtesy. I have been with this agency for 27 years and can't imagine using anyone else. This world could use more Justin Burch's, it would make life choices so much more enjoyable!
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September 2023 by Nina Dimitrova
The staff is very kind, explained everything, help to understand and was very good professional!
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September 2023 by Kelly McMillan
They are an amazing team! Katelyn is phenomenal and always helpful! High recommend State Farm!
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August 2023 by James Burch
Great and easy company. They helped me figure out the odds and ends on my car and home insurance policies. Justin was especially helpful
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August 2023 by Kara Firesheets
Katelynn has been very helpful throughout the home insurance quoting process and has been very fast in response. I would definitely recommend her!
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August 2023 by Carly Campbell
I came in to see Taylor to get a quote on my 2021 camaro. She was a very professional and collected individual that helped me with all my needs!!
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July 2023 by Morris Graybeal
Recently I had the experience of working thru State Farm to have my roof replaced due to a hail storm. The roofing company contacted State Farm and worked out all the details at which time an inspector came to the house and examined the roof and said it would definitely need replacing. He immediately sent word back to me that State Farm would pay for the entire project plus the amount they stated was greater than I expected. Our roofer told me he would place a better shingle on my home as a result of the amount State Farm was paying me. Within just a few days I had the partial check from State Farm and the roofer proceeded to schedule a time to redo the roof. Immediately after the roof was completed, I had a State Farm representative contact me and told me how to go online and have the balance of the funds sent to my bank account. This was done overnight. I could not be happier with the way State Farm handled this entire roofing project from start to finish.
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July 2023 by Dawn Monk
Katelynn is always so helpful, professional, and is very quick with getting me the best and most accurate quotes and information. I am so glad I found katelynn and the Merritt Massey team!!
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June 2023 by Patrick Knighton
We were looking into swapping insurance companies. We used Taylor Knighton for help. She was awesome. She told us what to get from our other insurance company for comparison. She then compared price and coverage. She let us know what the differences were. She was very professional and knowledgeable. Great experience.
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June 2023 by Carol Haller
We have moved from San Diego to Georgia. We had State Farm in San Diego for 40 years or more.The transition to Statefarm was made very easy thru this agent. Katelyn was very nice and professional.. see are so glad we stuck with Statefarm.
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May 2023 by stephen hilton
My agent was incredibly nice. He made the process of getting insurance simple.
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May 2023 by George Mixon
Merritt Massey and his associates (currently Justin Burch is assisting me) have been extremely helpful every since I began working with them. I'm confident they have my best interests in mind, for example recommending to me that I have my roof assessed for damage after a recent hailstorm. Very professional.
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May 2023 by Chris Morris
Always excellent and professional service!! Katelynn is super knowledgeable and helpful. Merritt and Jan Massey are two of the finest people in Milledgeville.
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April 2023 by Kirk Bauer
Katelynn has been so helpful in getting our new policies here in Milledgeville after our cross county move. Very responsive and efficient. Shortly after, we had a hail storm that damaged our roof and they were very kind and effective in getting our claim started. I recommend this agency highly!
