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September 2023 by Jeremy Ethridge
Price changed when I turned in the rental car, so they charged me more than we originally agreed and didn't return the full deposit. Also called Thursday morning claiming my car wouldn't be ready for almost another week and wanted me to extend the rental to the following Wednesday, but when I called the shop Friday morning my car was ready to pick up. The shop said they left me a voicemail Thursday afternoon - the day Usave says they called in their reply below - saying the car was ready. I wouldn't trust them to deal with them again.
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August 2023 by czazoz harris
Excellent service! I needed a pickup truck and this was the place! They were very accommodating, especially when I needed to extend the rental time frame. Pickup and return of the truck was fast and efficient. Friendly courteous staff, clean vehicles and generous mileage allowance. Couldn't ask for better ?????
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August 2023 by James Thigpen
I rented a pickup for vacation & was greatly satisfied by Shelly, I will use her again in the future if needed. Thx again ShellyJimmy Thigpen
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April 2023 by Britini Beni
Hands down best rental company when it comes to housing your family, I was there for 6 months anytime something broke in the house it was fixed the next business day. The sweetest people and the absolute nicest. I left my lease early and someone took it over and because I didn’t ruin the house or damage it I got my security deposit back. HIGHLY RECOMMEND
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February 2023 by R Pecot
DON'T DO IT! YOU HAVE BEEN WARNED! SHOULD BE CALLED U-SCAM!
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January 2023 by Toi Wiggins
Cons: only 150 miles/day so if this is for a roadtrip outta state for vacation you may wanna see if there is a package with unlimited miles.Pros: Other than that they did not disappoint. Came thru last min when enterprise canceled & was cheaper. I asked for cheapest car which was a Kia Rio for 42.80+ fees=64.52 & of course there is a refundable deposit, $200 & I went over the 150 miles so that was taken out of deposit at .35cent per mile.4stars,would recommend , only reason not 5stars is bc if I had used this car for vacation trip 150 miles for 1 day would have did nun for me.
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October 2022 by Karen Miya
I am a local taxi driver and seen this business completly harrass my customers on countless occasions. I felt so bad for my rider today when i took him to town to get his car back from being reposessed. They treated him like he was dirt. Refused to give him back his vehicle and kicked him out for no reason. This busimess will leave you stranded in a split second. Even of you have babies and children. I will not reccomend this place to any of my customers!!
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October 2022 by Noelle Magoon
Will never recommend this place ever again... Very disappointing
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June 2022 by Stephen Baxley
Very professional and friendly. Great local place to do business with. Can’t complain about pricing either.
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June 2022 by Bob Doster
Easy folks to work with. Good equipment.
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May 2022 by Jacquail
On the day of return, I was not greeted once inside. I was asked aggressively, “you can give me the keys.” The worker rushes outside like she was about to find something horribly wrong with the vehicle. She storms back in & says “you need to fill it to the line” after I just finished putting gas into the car & washing it at a car wash. Even though the gas hand was just a little under the line. I feel that how the matter was presented to me was disrespectful. I do not recommend anyone to use this company. I was not treated like a customer.
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March 2022 by Joseph Gray Sr.
I would rather not deal with them.
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December 2021 by Tia Culver
Always there when I need it
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January 2021 by Jenny Simmons
Absolutely the worst business I have had contact with in years.. the customer service is absolutely atrocious and VERY frustrating. If you don’t answer the phone when they call, they will immediately call your emergency contact and tell them it is an emergent situation even if it’s just the insurance company extending your rental for 3 more days.The car was definitely clean, but there was a belt about to go out and I could hear it clear as day so I’m glad I returned it before it left me stranded. I was also not given a full tank of gas (Less than 3/4) and they refused to take it into consideration when I returned it with 7/8 of a tank and refused just cash so I could get to work.I also ended up interacting with an older gentleman named Roscoe who referred to their “not so good” cleaning guy as the N WORD multiple times. This made me very uncomfortable and I refused to speak with him anymore.Everyone in the office was very inconsiderate and I will never recommend this place to anyone who asks. If you need a rental, go to Enterprise or Macon or a dealership- anywhere but here.Edited to add this is not my real name just in case this company comes after me since they were such bullies.
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July 2020 by Cat Sunstone
Pretty easy rental service. Make sure to book in advance if possible as I got really lucky with an on-the-spot rental when the other major car rental place in town cancelled my reservation as I was standing in line to pick-up the car. I'd give 5 stars except it seemed odd to me that if I got a flat it was my responsibility to repair it and cover the cost, same if there was windshield damage, since those are pretty normal wear-and-tear things when using a car and should be covered - especially since I had to pay an additional insurance fee as my personal coverage wasn't fully comprehensive. But aside from that I'd go there again, especially for in-town needs.
