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July 2024 by Donna Phelan
We are extremely happy with our AT&T installation and service! So much better than Xfinity! And 5 stars also to Nikki Kendrick for all her help in making the transition totally painless and super easy. She was always available for all my questions and continues to be available if I have anymore questions. I wish we had gone with AT&T sooner!! Thank you so much Nikki!!!
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July 2024 by Jerry Strigle
Best customer service I’ve ever had with att. EXTREMELY customer oriented service. Go here!!! Cam was excellent.
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July 2024 by Maria Rincon
Excellent experience, love this store m. Always quick and professional
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July 2024 by Lori Jacobi
I brought my friend going through chemo to the AT&T store in Milton and spoke with Nylan Moore. He could not have been nicer. He was so thorough and explained everything to her in easy to understand language. He was very professional and very kind. When we were leaving, he even walked her outside and made sure she got in the car safely (she's very unsteady on her feet). Thank you Nylan for being a great employee and representing AT&T well....and for just being a kind human being!
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June 2024 by Rebecca Brentnell
The automated survey sent to me by ATT expired before I had time to fill it out! I would have given 5 stars since I had a wonderful experience in the store. Jeff and his Manager Gary were great and made my experience a breeze! If you’re looking for quality service and Braves baseball go here!
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May 2024 by Elizabeth Roach
Poor customer service. Tried to return some equipment. Girl sarcastically told me they don't take that here. Go to UPS or FedEx. I explained I didn't have any paperwork. She said I told you to go to UPS or FedEx, they will look you up. She yelled this across the room. She and her associates were sitting at a table talking and couldn't be bothered to assist me professionally.
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April 2024 by R P
I worked with Nikki to get my Pixel 8 Pro. She is fantastic! She is super friendly and kind. She is also very knowledgeable about all the phones and accessories they offer. Nikki took the time to explain everything in detail about the phone, plan and accessories I was interested in. I would highly recommend Nikki to anyone who is looking to switch to AT&T, upgrade their phone or purchase new accessories!!
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April 2024 by Sandy Martin
Nikki is GREAT.! I never want to deal with anyone else but her in AT&T!
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April 2024 by M D
Nikki was so helpful! Highly recommend:)
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April 2024 by Steve Martin
Cameron assisted with an upgrade for my phone. He was very efficient and made this a pleasant experience. He also recognized a redundant service on my bill and removed that which saved me some money.
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April 2024 by Connie Cunningham
I was greeted & helped immediately. Nikki was very knowledgeable, helpful & friendly. My first couple of says with AT&T are a "10" so far!
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March 2024 by Chris Klass
Scaasi did a great job helping me find my black iPhone 14, transferring the data and applying my screen protector and Otterbox case. He helped me save same money on my accessories, too!
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February 2024 by S Johnston
Although I ended up not needing to change my service, Khalil was awesome with his help, and quick. The whole team had great energy and were keen to assist one another! Well done and I'll be back :)
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February 2024 by dheeraj reddy
I wouldnt recommend this store if you are trying to port into ATT. They havent been very helpful and have left me pretty confused at times!
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January 2024 by martinigal
I have been with ATT for over 20 years and pay them hundreds/month for all our devices/plans. I had an absolutely horrific experience at this store. I ordered a new phone a few days ago and received an email last night that it was ready for pick up at this location. We went to pick it up this morning. To make a long story short, the store reeked of marijuana as soon as we opened the door, the reps were unprofessional, rude, as well as misogynists. Most importantly, they could not produce the phone even though I paid for it and received emails to go retrieve it. I became irritated as the rep provided no resolution, no time frames and no apology. In addition, the other sales rep inside the store decided to also gang up on me by unjustifiably sticking up for his friend who could not even formulate one coherent thought and had bloodshot eyes. I think it all went completely south when the rep told me to be quiet because the "men are talking", at which point he also lost my husband who had maintained his calm this entire time. Times must be really tough for ATT if this is the caliber of customer facing employees they have to hire. I will complain in person to their corporate offices on Monday. I have never been inside a corporate retailer that smells like weed and this kind of unprofessionalism and lack of concern and is accepted. Avoid this location, you have been warned.
