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October 2023 by Kelly Roberts
I pulled into this car wash a few months ago and they quoted me over 300 dollars and said I would need to leave my vehicle for a day as they said I had overspray paint on my vehicle. It was just dusty as I work from home and never drive anywhere! I left and went elsewhere and paid 45 bucks.
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August 2023 by Mark M.
CLOSED without any notice. Stopped by today and the entrance is blocked off with a "closed for remodeling" sign that says California Hand Wash. I'm on their email list and never got a heads up. Not sure if they're changing ownership or not but I wonder about my unused gift card. Nothing found on their website or social media. Hopefully they will turn things around, recent experiences here have not been good.
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July 2023 by Ashton Renner
Used to go here all the time when it was Cactus but it has changed significantly. The staff is insanely rude, especially the man who you first interact with. I went one day and he quoted me over $200 for my truck due to "excessive dirtiness" ( which it was not in anyway possible). I declined and went back a few days later hoping someone else would be working and of course, the same guy was there. He quoted me over $300 this time to which I said a few days later you said $200 why are you quoting me this high now? He stated that was a few days ago, todays a new day. To make it clear, I just wanted the outside washed and the basic inside cleaning. But he refused saying it was too dirty. I told him to forget it and went over to Mammoth Car Wash and got my truck cleaned for $60 (never even once said my truck was "too dirty"). Will not be going back here.
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June 2023 by Jacqui C.
This was the best car wash I have had in a long time. My car hasn't looked as good since I bought it and I had the basic service. Thank you for a great job!
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May 2023 by Dali “MindOf” Kapetanovic
I came for a car wash on 04.29.2023 at 09:58 am. I gave them a car key and went inside to make a payment. After I made a payment, I went back to check on my car and saw while the car was going through that the drive-through back bumper was hanging!!! Two employees tried to put it before, and I took a picture. I asked a manager to complain, and the manager came to tell me that I am a liar and that damage was there before!!! He didn't want to speak with me, turned his back and left!!! I ended up with a damaged car from the car wash!!! DO NOT USE THEIR SERVICE!!!! I have been going to Cactus Car Wash for years, and it looks like they changed their owner and management, and their service is not like before. BE AWARE IF YOU ARE TAKING YOUR CAR FOR SERVICE THERE!!!!Service: Auto detailing
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May 2023 by Robin A.
1 star is too much. I took my 120k trx here and paid for a hand wash. It's polished and ceramic coated by another business. The guy swirled up my paint by what I can only describe as a broom/brush with hard bristles. On top of that if they couldn't reach s spot they didn't clean it. The inside smelt like toilet water and they didnt vacuum. The manager seemed to think it was ok. Don't take your business here. It's so bad.
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April 2023 by Sallie Duffy
My car was in terrible shape, very dirty inside and out. Jonathan did all of the work inside and out today, and he did a FANTASTIC job!! I had a really good experience. There seemed to be some haggling with the price in the beginning with another employee, and that same guy (that checked me in) and haggled with me also told me it would take "about an hour" (I knew at the time it would take a lot longer, and it did take about 2 hours, and I did not complain at all, because I know that it really did need that much work!) My car is also a 6 speed, and Jonathan did an amazing job not stalling it out, as he moved from station to station for the different services. I will definitely come back. Thank you!
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April 2023 by Empire State
? DO NOT support this car wash.It is nothing like when it was “Cactus Carwash”. Someone stole my credit cards and no one seem to care. The young Mexican girl who manages the guys that wash the cars is RUDE and unprofessional. She had the nerve to tell me no one that works there would steal?!?! Are you kidding me, first off you can only speak for yourself. Secondly, people who work there are the poster child for stealing, which is why they have signs posted saying they aren't responsible for item left in the cars. The new owner is a VERY nice guy, but he can’t control his employees.Services: Auto detailing
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April 2023 by Sallie W.
My car was in terrible shape, very dirty inside and out. Jonathan did all of the work today and did a FANTASTIC job!! I had a really good experience. There seemed to be some haggling with the price in the beginning with another employee, but I will definitely come back. Thank you!
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March 2023 by Michael K.
Ghetto car wash. Stay away. The employees stand around the parking lot. Dirty and gross.
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March 2023 by Michael M
Avoid. I knew better, but based on time and location, I went here and hoped for best. It is definitely a big step down from Cactus. I blame myself, as the lack of any cars in queue on a beautiful, sunny, clear sky day should have told me to keep driving.Somewhere along they way, they created 12”+ horizontal abrasions/scratches on tailgate that could only have come from them or perhaps a mysterious gremlin in between entering the car wash and picking up my truck.They refused to accept it could even potentially be their fault. Offered no resolution. Will never return. Avoid.Services: Auto detailing
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February 2023 by T F.
I wish I could give them NEGATIVE Stars. This used to be "Cactus Car Wash", and now apparently has changed hands...for the worse. #1 - The automatic brushes are broken...evident as you walk through the building towards the cash register. So before the car goes into the tunnel, they have a guy who quickly uses a house mop to throw some soap on the roof and trunk. #2 - As the car passes by the inoperative brushes, and rolls down the track, there is no action from any of the brushes, rollers, ...etc. Everything is "dead" inside, and broken and old looking. #3 - There is not enough rinse water used.... soap still all over the car as it pulled into the "toweling-off by a human" stage of things. Soap clouds paint. It is not cleaned, and the the dirt on the car is literally being ground into the paint surface and scratched by the human with a rag on the outside at the end of the tunnel. This is not a proper car wash anymore. It is a rip-off, a deception, fraud, and Milton deserves better. I am a former detailer and was the previous owner of Euro-Care, which did the luxury detailing for 4 major dealerships in Atlanta, and when the dealership's had a "problem" their body shop guys couldn't handle, they called me. So I know my stuff. Also, my brother owns a self-serve wash in an upscale community in SC, and he shuts it down when it's broken. These owner's aren't. What this new owner is doing is deceitful to the former patrons of this wash, and most importantly, is ruining the paint jobs of some VERY expensive cars. .....automatic Car washes like this are abuse to any paint job...I hope people know that....but the way these new owners are doing it is....horrible.
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February 2023 by Jack Walsh
Good carwash, nice people. Comfortable seating areas, inside and out--with room for social distancing if desired. Sometimes you may have to point to an area that needs more attention, but they quickly respond. Note: Tips are expected. They even offer free bottled water on your way out.
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December 2022 by Antonina O.
I understand my car was a bit dirty from a car trip, but I could've done a much better job myself. I am leaving with crumbs everywhere and going to have to finish the job myself. Not a fan. My dashboard doesn't even look like it was dusted. what a waste of $30.Cactus car wash has spoiled me and this is definitely not the same.
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November 2022 by Ethan Drain
This place was awesome! They did an awesome job. My car looks the best it has in years. Also the general manager talked to us and was a super nice guy. What a great place.
