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June 2024 by Andy Barre
Britt’s did a great job prepping our new refrigerator - we bought a slightly damaged new refrigerator. The sales person helped get the refrigerator prepped and cleaned up. It looked outstanding when it was delivered. The Britt’s delivery guys were very professional and helpful during the delivery of our refrigerator. This wasn’t a straightforward delivery situation, but the Britt delivery guys made it very easy and smooth. Outstanding customer service!!!!!
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June 2024 by Chasity Netherland
Very professional & courteous.
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June 2024 by Dave Melton
From day one Lisa was awesome all the way thru the transaction, the first delivery husband and wife team plus a third gentleman was very professional, the dishwasher was damaged couple days later the second delivery was just as the first. My wife and I was very satisfied and will definitely be doing business with Britt’s again
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June 2024 by Randy Clay
Great people and excellent service.
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June 2024 by ashlie james
Great work and in&out
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May 2024 by Louise Gamble
We were extremely satisfied with the services we Encountered. I would recommend friends and family.
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May 2024 by Tai Glover
Rude customer service. It took a month to get my appliance delivered from them. I would absolutely NOT recommend them !!!!
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May 2024 by BeyondBeauty
Very professional, quick and appreciated. Deeply happy with my new stove purchased and set up by this company
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May 2024 by Tim Farmer
Fantastic customer service! Best prices in town!!
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May 2024 by Gregory Ehlers
I have always enjoyed shopping at Britts because they have high-quality Products, People and Customer Service. They consistently differentiate themselves in every encounter I’ve had with them by ensuring that the customer is always 110% satisfied. If you don’t know what good customer service visit Britt annual learn quickly how different they are from Every other retail store.
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May 2024 by Princess Dorsey
Very efficient professional and service was quick
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May 2024 by Craig Wilson
Excellent customer service
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May 2024 by Joseph Hricik
Let me start by saying the sales person Lisa was great to work with and she was very much customer service focused.We purchased an appliance package for a remodel we were working on. After purchase there was not a call prior for a delivery window / timeframe. On the day of delivery, I get a call at 7am were at the house, we wanted to get started early the text read, what is lockbox code.The home the appliances were for, was vacant and being renovated. I tried calling the number back but no answer. Only text.We put plastic down from our side door because the hardwood floors were just refinished. The delivery guys decided to use the front door instead of the side which is 10 steps to place appliances in kitchen. The side was wide enough we measured both entrances and the existing appliances were actually larger.You know what happens the floors got scratched up and it didn't need to happen. It was like the delivery guys tried to write there name in the floor by pushing the stove or fridge on the floor.I called the sales person and she immediately apologized, she listened and asked for photos. In the END Britts provided the appliance cords at no charge and paid for the repair to the floors. I was pleased with the outcome. But this could have been prevented and avoided if the delivery person would have answered when I tried calling back and or called me after I texted please call me. I went with Britts due to the pricing being less than HD and the sales person communication efforts.I may give them another chance when we decide to do our next remodel, I am not sure yet. We do about 6-8 home flips a year. That's 6 -8 appliance packages that we need.
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May 2024 by Sadie Huene
Great service and communication!!
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May 2024 by Brian Daniels
Great service. Friendly people. Fast install.
