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October 2023 by Elliott A.
My van motor was moved forward and that had to be done. But the had to move a large fuse box. Well when I got there and lucky I raised the hood my fuse box was not even installed back right and even had parts not put together. A few days later I broke down in a van that had been driven to Fla and daily by me. I called and they atrouble shoot cranking problem that the could not seem to take the time to troubleshoot and fix. Well he sold his van also as a non working vehicle. Enough said.
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September 2023 by Brittany Fohrman
Went here and they told me they couldn't see me for a few days but they still did a brief diagnostic and told me how to manage my car until then. Unlike the other place that just said "okay, have a. Good day" Nor did they try to upsell me for unnecessary things, which does happen, just cause I'm female. The owner jarred was a pleasure to talk to while I was waiting, the mechanic was politely entertaining and seemed to actually enjoy his job. Bring all your cars here even if it's just to replace windshield wipers or something.
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July 2023 by breanna ricci
I have never had a better experience at a shop. I had an issue with my vehicle, and they fixed it the day of, absolutely friendly, and highly respectful people.
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June 2023 by Jacques Locklin
This is the only place in Monroe I will let work on any of my vehicles. I'll wait on them before I go somewhere else.Services: A/C installation & repair
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June 2023 by Tim Kuchnsky
Jordan was very honest with about the state of my car and that it was not with fixing it. And he didn't charge me anything to look at it! That is rare. We will be bringing all our cars here. Thank you
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May 2023 by Emily Giesel
They are careful, honest, and knowledgeable on diagnosing problems. They do quality work to fix it correctly. They charge a fair price for work and parts. Besides all that, they are also very nice, kind people. I'm so glad this business is in Monroe.
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May 2023 by J5 Breeze
We went to Jarred after our Toyota dealership wanted to charge an extremely high price for the repair/replacement of our compressor. As a result, I searched for a reasonable automotive shop near Loganville/Monroe area. I eventually found Cartech Automotive. Jarred was great to work with and completely honest about the details surrounding our A/C issues. He replaced our compressor not once but twice. The 2nd time was due to a manufacture issue which caused our unit to fail again. However, Jarred understood the issue, reported and we received another compressor at no charge and we were back cool again. The moral of the post, bring your vehicles here!!! The team here is fantastic and I plan to bring all of my vehicles even just for an oil change.Service: Air conditioning
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April 2023 by John Griffin
Friendly knowledgeable and a fair price. They're so good they have a two-week waiting list to get in
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March 2023 by Alysha Ingram
Had to update my review because I’ve been coming here for so long (since about 2016-2017). These guys are truly awesome. Super kind, helpful and HONEST. Thank you guys for all the work you’ve done on past and current vehicles. Jarred and Jordan (and Josh) are THE BEST. Highly recommended.Services: Steering & suspension repair
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February 2023 by Matt A.
My truck sat here for 7 months waiting for a engine swap . The reman engine sat there for about 2 months before they decided to swap it . Got the truck back and engine kept overheating . They wouldn't get me back in to look at it for weeks , even after missing a funeral , and it sitting there for several months. Left a google review which they had removed , and the owner kept siding stepping and downplaying their mistake . They also keep peoples core charge . I took my truck to a dealership and came to find out , these guys damaged the gasket on the water pump while putting the engine back together .
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February 2023 by Matthew N.
My truck sat here for 7 months waiting for a engine swap . The reman engine sat there for about 2 months before they decided to swap it . Got the truck back and engine kept overheating . They wouldn't get me back in to look at it for weeks , even after missing a funeral , and it sitting there for several months. Left a google review which they had removed , and the owner kept siding stepping and downplaying their mistake . They also keep peoples core charge . I took my truck to a dealership and came to find out , these guys damaged the gasket on the water pump while putting the engine back together .
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January 2023 by Chace Cobb
Absolutely amazing service. Wish I could give more than 5 stars. Got my clutch swapped here on a 2012 Volkswagen and I couldn’t be happier. Drives like a dream. Jarred checked a bunch of other things on my car for me as well and helped me have a better idea of maintenance moving forward. I’d recommend Cartech to anyone and everyone in the area.
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August 2022 by Kristen B.
The best shop I have ever been to! I have recently moved to Monroe and have had several car issues since moving and was looking for a local repair shop. I read the bad reviews but decided to try them out anyways. I am so confused about the negative reviews... They are so nice here and offer excellent service. I have literally nothing bad to say. I have taken my car to them 3 times now I believe. I don't know much about cars and it is pretty obvious, so I am always hesitant when looking for a shop because I am scared they will tell me I need all of these unnecessary things done just to charge more. That was not the case at all here. I had an issue with a belt the first time. They popped the hood and showed me exactly what was wrong and explained everything. The price was very reasonable and they called my dad for me as well to explain everything to him. The next time, it was for my check engine light. It had come on and I took my car in. They ran tests and found that it was just an error so they reset it and charged me nothing since there wasn't a real issue. I still think that they should've charged for the tests and for resetting it though but they didn't. On top of that, they could've easily said there was some other issue and that they had to fix it and could've charged a fortune. They are definitely very honest. I haven't been to any shop this honest and with such good customer service! My car was recently broken into in Atlanta. I took it to Safelight to get the glass replaced, but the shattered glass broke the regulator and they said they couldn't fix it. I took it to Cartech and they ordered the parts and fixed it for me very quickly! They always are busy but find time to squeeze me in. I will definitely only be bringing my car here from now on!
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July 2022 by Sara B.
We needed our transmission serviced. We were able to make an appointment. Everyone we spoke to was polite. They explained the service and the cost. They finished within the day. We had no problems.
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July 2022 by Richard H.
Absolutely horrendous customer service. The owner couldn't set his phone down long enough to look at me while I was there asking for a quote on a brakes/rotor job. The whole office reeked of pot just over all disappointing. I decided to take my business over to a different mechanic shop in loganville and was actually helped. If y'all can't handle the work load you shouldn't accept the jobs. If I could give them 0 stars I would!