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April 2023 by Rebecca Beavers
The only reason I gave them one star is tgat I could not give them zero stars. We showed up for a 4:00pm confirmed appointment to find no one there. Called the main number and was rescheduled for 3 days later. We cancelled that appointment. We did not want a company that didn't show up to prepare our taxes. We went to H&R Block the next day. Couldn't have been a better experience.
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March 2023 by andy kelly
Was very dissatisfied- went in to get a simple ez form filled out - took 3 hrs b4 they finally finished - was amazed at how little person knew about doing taxes - had t o get her supervisor on phone to finish my taxes - still took forever - just total incompetence all over - usually only took 30 minutes to get mine done in yrs past but this was rediculous - will never use them again and will b telling all friends and relatives the same
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March 2023 by Gabrielle Bethea
I have been working with Jackson Hewitt for three now. They have not let me down yet! The customer service is amazing and they accommodate your needs.
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February 2023 by Lesley Howard
Everything went smoothly and people was nice and offer u something to drink, they will answer all ur problem that u have.
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February 2023 by Hans Lafroy
Avoid if you want the most back, might as well use turbo tax and save a trip. They do the bare minimum
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January 2023 by Sharon Mathis
They did not know what they were doing the man had to keep asking another employee for help spent almost 2hrs for a simple return will not be back
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January 2023 by Ashley L. Bentley
I come every year for fast and reliable service. The staff is incredible.
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January 2023 by Latorus Cleveland
Great experience. With my favorite people for this time of year
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January 2023 by Tiffany Martin
Nice people, quick and accommodating. Great experience
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March 2022 by Bob Woitas
Excellent service staff. They are polite and patient all of the paperwork was done correctly and organized. ??
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March 2022 by Carlos Malcom-Santana
I came to them because I saw an ad online saying that they can get you the max refund. And they did, the double of was I was getting in FL with an accountant. Sine I moved to GA a few months ago, I was afraid that I had to pay, but that wasn’t the case. I’m giving 4 stars because the process was longer than expected, due to a computer error. Other than than, I definitely recommend it.
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February 2022 by Amanda Harper
The lady that prepared my taxes was rude and didn't have any customer service. Then when asking her questions about taxes she could not answer any questions I had.
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February 2022 by Jessica Schiebrel
I get my taxes done here every year and I love how friendly and professional the are.
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February 2022 by Carlton Latty
Always do a phenomenal job! Great service and great people!
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February 2022 by Tin Suboxne123
Emily was so helpful,undetstanding,paient so thank u emily for ur hard work....
