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November 2023 by Mark Arnold
Our technician Wayne is the best. He was super thorough and detailed during the maintenance inspection. He brought a potential serious issue to our attention and expedited the process to secure the necessary parts for the repair in 24 hours. We feel very fortunate to have such knowledgeable tech
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November 2023 by Paul Noyes
Snellville Heating & Air has always provided us with great service at a reasonable price. Their technicians are highly trained, on time and have gone above and beyond expectations. Highly recommend this company.
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November 2023 by CL Quarterman
My tech was very professional and answered all (and I mean all) of my questions. He also told me of services that I did not know were offered. As a result, I made another appointment for additional service. I've been a loyal customer for over 5 years and will continue to be loyal.Thanks for being a great company.Services: HVAC system maintenance
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November 2023 by Nick Singleton
The customer service was great, the staff was friendly, and the technician, Q, was awesome! My heat went out in the morning and they had someone out to diagnose the problem within a few hours. I was quoted a great price to fix the issue and was told the part would arrive in 3-5 days. 2 business days later, the part arrived and Q had my heat fixed that day. After such great service, I'm definitely signing up for a HVAC maintenance plan!Service: HVAC system repair
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November 2023 by Rita
Ethan is an awesome technician. He has serviced 2 of my homes for several years and always did an awesome job! I strongly recommend him and Snellville Heating Air / Plumbing service. I have also used their plumbing service for a pipe burst and they went above / beyond to make the repair and were very reasonable. I give them a 5 star rating for all of their services as I have used their services for several years.
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November 2023 by Tim Little
Snellville came in and installed new furnace’sAnd Ac units and a few more things. They were professional and friendly. The foreman stayed in contact with me the whole time discussing what was going on. They cleaned up when finished. I couldn’t tell they were in my home when done. Everything has been running great. The cost was best out of 3 estimates. I would recommend them highly.Services: Heating system installation
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November 2023 by Michael Wright
The Technician arrived right on time. His name is Ethan, a very pleasant, friendly and knowledgeable/helpful young man. He explained what work was being done and went about his business working on our 3 systems efficiently and tested each carefully before leaving. i would certainly like to have this particular technician back on future jobs. I have worked with this Company for very many years at 2 different homes, several new systems over the years and have had very little reason to complain at any time. Highly recommended !
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November 2023 by Shane Dunn
We have used Snellville Heating, Air and Plumbing for several years. We have their Maintenance Program to keep our HVAC systems running properly and reliably. They are friendly, responsive, professional and always do a great job at a reasonable price. Highly recommend them.Services: HVAC system repair
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November 2023 by John OBrien
Been using Snellville H and P for many years. I've never been disappointed. Ethan, the technician that came this time, did an excellent job. Kept me informed and explained my options for getting my heat back on. This is a reliable company with reliable employees.Service: HVAC system repair
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November 2023 by Gwen Grier
Snellville Heating, Air, and Plumbing is my 1st call when I have an issue. They have always responded promptly and always fixed whatever the issue was. Everyone has always been so nice and caring. Cannot say enough positive things about Snellville Heating, Air, and Plumbing! Call them - you won't regret it!
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September 2023 by Suzanne Combs
Highly recommend Snellville heating and air! Thanks Joe for coming out so quickly to explain about the different units! He’s very knowledgeable and a BiIG Thank You to Chris and Dennis who did our installation! Super nice guys! Quality work!!! I will definitely use this company again!!
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September 2023 by Kirsten Williams
My AC stopped working in the middle of the night. I called Snellville Heating Air and Plumbing early on Saturday . They came out and had my unit up and running by the afternoon! Tim is and Amazing service technician ! Super friendly and professional! We will t use another company ! GREAT SERVICE THANK YOU !Service: HVAC system repair
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August 2023 by Michael Mewborn
They performed a great install and continue to provide timely maintenance and consultation. Particularly, the Technician Harry went the extra mile to assist and provide advice!
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June 2023 by naturalnak
We bought our ac unit from Snellville Heating in October of 2018 and since then, we've been maintaining our unit through them. At no time we had any problems with our unit until one of their employee came by on Friday June 2, 2023 to perform maintenance on our unit. The unit was working perfectly well before this guy came and since he left, our unit is not working. There's no air coming out the vents and the entire house is very hot. We have to be using our ceiling fans to try to keep us cool.They sent someone out this morning, June 6, to check the unit only to let us know that our unit has no freon because it's leaking and to repair it, they will have to charge us. Not only that, the guy they sent out was a rookie according to the same person who came this morning. And what I found very strange is that at no time since we have the unit, did anyone of the previous guys who had perform maintenance to the unit had ever sent an email to us with attachments showing readings etc. This guy chooses to do that as a cover up. He definitely did something to our unit and now this company is acting like they're not responsible for the damage. Also, how can a 4 years and 8 months unit that has been getting regular maintenance services by Snellville heating company, just suddenly stop working? Now I'm stuck with a unit that's not working because they want to charge us a large sum of money to repair it. I probably need to contact lawyer about this and definitely get with BBB.UPDATE: This is an update that the situation was taken care of by one of the manager at Snellville Heating. A technician was sent out to my property and my ac unit is now working properly.
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June 2023 by cyndi lee
Snellville Heating and Air have been providing us service for many years. They responsive and reliable too
