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March 2024 by Ms. Renee A. Jones
They answered all my questions and was very helpful in helping me resolve the problem I had.
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March 2024 by Henry Blair
I paid 40 bucks for an overnight mail. Two days later its still sitting where it was mailed in Augusta. Dennis is totally useless!
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February 2024 by Tucker Echols
They close at “5:00” but we’re gone at 4:00
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December 2023 by Don Abraham
I think that they don't realize they are here to serve the public. The elderly gentleman (Dennis) at the front desk can be a bit arrogant. I always frown when I have to go there because of the wait time and added stress when dealing with the front counter staff. Never a pleasant experience
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December 2023 by Debbie T
The worst PO I’ve ever been to. One lane open. Out the door. Not nice. Not even a word. Rude. Packed and yet no one else can help? Very frustrating. Drive to another
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December 2023 by None Disclosure
A guy Denise that works in there is the most rude unprofessional guy I've ever been in my life he treats you like trash and garbage and I want to put a official complaint in on them but you can't really do it
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October 2023 by Isabella Robinson (Southern Chickadee)
I tried being nice. I gave out cold bottled water during the summer and gift cards for Christmas but I have had with this post office.I do all my shopping online. Most of my packages are UPS or Amazon but the rare occasion I have a USPS package delivery I get a notice that the carrier tried to deliver and no one was home...outright lies. I don't know if this incompetence or laziness. If you don't want to deliver, quit.My dad was a 30 year postal carrier and he never had any complaints because he delivered everything.Worst post office ever.
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October 2023 by CB (Southern Chickadee)
I tried being nice. I gave out cold bottled water during the summer and gift cards for Christmas but I have had with this post office.I do all my shopping online. Most of my packages are UPS or Amazon but the rare occasion I have a USPS package delivery I get a notice that the carrier tried to deliver and no one was home...outright lies. I don't know if this incompetence or laziness. If you don't want to deliver, quit.My dad was a 30 year postal carrier and he never had any complaints because he delivered everything.Worst post office ever.
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September 2023 by Anthony A
The Monroe P.O. has been absolutely amazing! Twaylar, Dennis, and Robert are awesome, and I love my route carrier too! They always answer the phone and go above and beyond to handle my requests! I especially love Twaylar, because although she's usually super busy and rushed, she's still always friendly and helpful and we have a good time laughing and joking! I don't know why there's so many bad reviews here on Google, you folks are trippin! You probably just don't know how to use their services and base your reviews on the rare mistake here and there which understandably happens when you're handling thousands of parcels a day. But overall this P.O. is one of the best around and I'm glad to have them as my local office! Cheers and Kudos to Twaylar and the Monroe P.O.!!
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July 2023 by Amber Henning
I would give zero stars if it would let me. Returning a package with a scan label and they made me buy tape to put on it. Never have I ever had to do this. Terrible service. I will go out of my way to go to another post office before I ever come back here again!!! Very disappointed
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January 2023 by Carrie Perez
Mail carrier repeatedly delivers our mail to neighbors…our address is clearly marked on our mailbox and still gets it wrong or just doesn’t care.
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November 2022 by Tara Croy
I’m upset with the Monroe post office and our deliverer. They’re telling me a package was delivered TWICE (a family member re-ordered it due to my never getting it the first time) and that it was put in my mailbox twice. The mailman drives too fast & is rude, and I’m not getting my item.
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October 2022 by Pamela White
What is wrong with this picture? What you don’t see is the FRAGILE Label on the other side.
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October 2022 by Gav Hale
Super polite and efficient service from the friendly Monroe USPS team.
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July 2022 by Neihaus Audio Wurx
If I could give this post office zero Stars I absolutely would The employees in there do not go out of their way to do anything there's always a line of at least 10 or more people in the lobby.
