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September 2025 by Tad Pruett
I never in all my life seen anyone so slow. I been waiting on this lady for 1.5 hr for my 87 year old mother that just broke her wrist in 2 places. I will never come back here again
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September 2025 by james catchings
All good
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September 2025 by Jasman Digby
Pharmacy is horrendous!! Just go to a near by town and use them instead. It’s worth the extra gas. The new pharmacist is lazy and doesn’t do her job.
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July 2025 by P Gor
I have been coming to this CVS since 2014 and it’s always been a frustrating experience for several reasons. However, this last group of ladies that work there have got to be the unfriendliest, unhappy ones ever. They are curt in reply and make you feel like a complete bother. I have thought about pulling my family from CVS before but didn’t want to deal with the inconvenience but after today, will be moving. Unfortunate.
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May 2024 by Brittney Townsend
Can never get to the pharmacy because they are literally never open!!!! My fiancé is trying to get his breathing treatment and inhaler but the pharmacist hasn’t even showed up to work???? HIRE A NEW PHARMACIST
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February 2024 by Heather McDonald
Bianca and Kenisha are the best!!
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January 2024 by matchpoint
Went there on a Super Bowl Sunday the pharmacist that was filling in was trying to close 45 minutes early I told her no and I demanded she checked me out she did not even want to ring me up, by that time five more people were standing in line she was going to deny all these people their prescriptions and leave early. She is a pharmacist prescribing drugs not selling candy at the fair and she was about to break the law by doing this. I can guarantee you it is illegal for a pharmacist to close early like that! 6 people there were relying on that store to prescribe drugs for their illness and she was going to screw all of us over by leaving early I chewed her out but that time she had no choice to stay because of the line that had formed. She deserves to lose her license. It was not the normal pharmacist but a fill in.
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November 2023 by MARTEALE CLEMENTS
Great store. The employees are great.
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August 2023 by Amanda Manders
If I could give 0 stars I would. Very poor customer service. Was in the store at 1:30 pm on August 6th 2023 and the cashier talked to me like I was stupid I do not like to be talked down to and will not do business with this store again. Corporate CVS you need to hire better people
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August 2023 by Heather
Never had problems with the pharmacy itself just the new manager.
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August 2023 by Casey Pettis
Nothing! Customer service is great and Brenda is a valuable asset to CVS She go above and beyond!!
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May 2023 by Lisa Tynman
Do NOT go here for prescriptions. Long wait times to get meds. They will tell you it will be a 30 min wait, then it will be another 30 added to that. This is not a one time occurrence. I’m definitely switching pharmacy after this.
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December 2022 by Maureen Bolinger
Not friendly and did not feel safe.
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November 2022 by Pamela Gornicki-Hart
I have used CVS pharmacy for as long as I can remember, in every state I’ve lived in. They are convenient and everywhere. However, the store (pharmacy) in Monticello is the absolute opposite of convenient and easy. I truly can’t think of a time where I’ve picked up a script without some kind of issue. And there is one particular pharmacist there that seems to thrive on making everything difficult. I’m a grown woman that has taken the same meds for years and any new med is prescribed under the care of a physician … what is the dilemma?! ? Myrna is great and is why I’ve stayed as long as I have but as of today I’m moving all scripts from my household down the road. I already spent the 3 hours at the doctor…. It shouldn’t be so hard to pick up a script.
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May 2022 by Adrianne Shaw
The employees here are great. They’re always so attentive, friendly and kind. Bianca in the Pharmacy is the best!
