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February 2024 by Tracy Allen
Went in 1/20 for assistance lady there stated she was the only one work tried to explain what I needed I was told to go and take a pic and come look on the wall, that was no help so I left and went another store.. Not a good look for a location that is never busy.
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February 2024 by Mz Tee
When I called the LAKE CITY location the othermorning, Brandon was SO HELPFUL and polite. Because of this,I went to this location that same evening.The customer service on the night shift was NOT as pleasant. I'm big on good customer care. At least smile, that's more inviting.Secondly, no one offered to help me carry out my HEAVY PURCHASES upon leaving. I was treated like I was their unexpected company visiting them. Not friendly...
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August 2023 by Black Berre
Thank you Quentin! Very professional, courteous, outstanding, knowledgeable and great customer service. I'm a very satisfied customer for the entire life of my car!
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July 2023 by Maritza Orozco
very bad car battery installation service, I don't know why they commit to that if they don't know and besides that Dameka was like she was in a bad mood and started arguing before starting to install the battery I never stop at it again buy in that store advance auto parts very unfriendly Dameka and to top it off they broke a radiator hose because they dropped the battery at once because they work without desire and now we are left without a radiator that makes me angry
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June 2023 by C H Robinson
I have a corporate acct. My colleague went to buy equipment and was denied. Even after I spoke with an AAP employee and confirmed our info. My acct is used in three states and never had such an issue. Not cool
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May 2023 by David Brown
I had a return the manager claimed he saw dirt on a totally unused part a wouldn't return my cash he said he was new like my part and didn't want to lose his job maybe he needs a magnifying glass over there at Moreland Ave. Atlanta Georgia
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April 2023 by rudie boulware
Typical , need help that understand mechanics and parts , looking up part numbers without knowing there use or how to cross reference from OEM to after market and between the phone and customer without knowledge of what they want you need help
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March 2023 by Douglas Lancelot
Stay prayed up when you get there, it's about getting paid not the customer.
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March 2023 by She OnlySparkles
I just got my car jump started around 1:45 pm on Sunday . The do who did it was really nice and professional . I recommend him & he didn’t take a long time
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December 2022 by TIM MILLER
The guy working the point of sale computer seems somewhat confused. I asked for a can of silicone spray he took me to the silicone sealer. I feel like the people working at these fast food auto parts are just bodies, no experience in the automotive industry just someone to be there.
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October 2022 by King Nate
Store says they close at 9 but I’ve been here since 8:45 nd the door are locked
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September 2022 by James Betts
I visited Lake City Georgia Advance Auto Parts the lady at the desk is always nice and friendly and very helpful always help me find what I need and they also got great prices and good rebates
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August 2022 by The A-Town Wholesaler
It’s sad you have to come a better side of town to get good service. We gotta do something about service in lower income areas. It’s just not this place. It’s all over
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July 2022 by Louise Harris
I came into to this store around 1500 on 7/7 in the need of a wiper blade for my suv I encountered a young lady that look the part up and told me that I would have to get it myself and walked away as if the earpiece in her ear was more important than helping me out. I asked for a certain brand so she point me to another guy that was already helping a customer, so I just felt as if this could have been handle another way. I will spend my money with people that have time for elderly people and are will to lend a hand. So Thanks to James M at store 6910
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July 2022 by Isaiah Valentine
Thank you Robert for helping me with my car today! Great customer service experience! You deserve an reward! I recommend coming to this auto zone.
