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October 2023 by Jay True
Adam was super helpful. He helped me with my mattress and adjustable base frame. Gave me two options and took the time to explain the differences in the two. Also very patient with my indecisiveness. The delivery was great and fast. The 2 men that setup my bed asked if they needed to remove their shoes or not. They also allowed me to watch their setup without issue and explained what they were doing and how to use the bed in case I needed to move it one day. Setup was quick and they made sure I was happy before they left.
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October 2023 by shelley lowery
I came into the store today only to get some warranty information, not actually expecting to purchase any items. However, I saw an item I wanted and the Manager Ruben worked to get my warranty questions resolved and made such a great offer on the item I wanted that I had to purchase it. Marlene D was our sales rep and she was also very helpful in getting my items purchased and in setting up delivery. Thanks so much!!
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October 2023 by Deric Moore
Magan was super nice and knew a lot about design. We will definitely be coming back.
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October 2023 by Demetria Thomas
My salesperson Marlene D. at the Mount Zion location was on point with everything, very friendly, knowledgeable, and easy to work with. I will definitely ask for her again on my next purchase
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August 2023 by Jaquel Lovett
I had an impeccable experience at the store with Adam B. He was extremely patient, knowledgeable and helpful. Adam remained professional and courteous all while experiencing my indecisiveness. I look forward to making more purchases at the store with Adam. Best furniture experience I’ve ever had.
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August 2023 by Troy Valdez
Adam did a wonderful job. He was very thorough in his sales delivery, and was able to answer any questions we had. We actually left the store with the intent of returning the next day but we returned within 1 hour and made the purchase. Please extend my thanks.
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August 2023 by Angela Edwards
Amber @ American Signature was soooo very helpful. I really was just looking and burning off time while I picked things for my wish list. Amber made my experience so relaxed that I slipped right into my dream situations of living my best life. Thanks again. I will also receive my furniture in 3 days. Love American Signature Furniture.Ms. A. E. In Henry Co.
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August 2023 by Shamequa Belfield
The only reason I'm giving this store 5 stars is because of the sales associate Amber! Both times I've purchased here the delivery was undesirable and you have to wait half a year for your furniture but her customer service is amazing. She is literally the only reason I would return or recommend shopping at American Signature. The other associates seemed pleasant as well but I did not work specifically with them.
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August 2023 by Avia Bennett
Horrible customer service. I will never purchase from this company again. My husband and I bought two leather sofas from the Morrow location. We was told that it had to be ordered and that we would get it the following week on that Tuesday, so we waited and Tuesday came and we got a call saying that the pick up time would be between 3-5, then we got another call about 30 minutes later saying the warehouse was closed. We went the next day (Wednesday) and the lady in the pick up department was really rude. Unfortunately the furniture couldn’t fit on my husband’s truck so we had to get his trailer. Thursday we go to get the furniture and the guy that worked there who was suppose to be helping was rude as well. Overall not a good experience. I don’t expect excellent customer service, just for people to treat people how they would want to be treated. I will never spend any money with this company again. Shop at your own risk. There’s too many other options for me to settle.
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August 2023 by vickey allen
Had an excellent customer service experience today with Adam. He made my purchase of a recliner quick and painless. In and out in 30 minutes! My aunt will LOVE her birthday present. Thanks Adam!
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August 2023 by Candice Thomas
OUTSTANDING CUSTOMER SERVICE. Meagan helped me over the phone and was an absolute pleasure speaking with her… it was even better when I got to the store. I was immersed greeted and Megan literally took me and made my entire purchase a breeze. I highly recommend her and the morrow ga location
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June 2023 by Emily Gilstrap
Adam Bagshaw helped my elderly mom so much! He was very thoughtful and patient… explaining everything slowly… absolutely no pressure! She chose a lovely couch w recliners and it will be delivered next week. Really such an amazing young man! Emily
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June 2023 by Keima Lattimore
Adam and Ruben were amazing. Will absolutely do business again!!!. Adam was patient and knowledgeable and explained all aspects of the sale to me from the furniture purchased to the delivery. Clear expectations were set. I am so excited to welcome these amazing pieces into my home soon.
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May 2023 by Patricia Weston
My experience at American Signature Furniture the Mr. Zion location was very pleasant and impressive due to Amber Williams. She has reached out to us and made sure our questions were answered and needs were met. She is very knowledgeable and sweet and great customer service professional.
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May 2023 by Landers Nolley
This was the most wonderful experience I’ve ever had shopping, even though I hate shopping Taiwan and Donna were very helpful and patient with all all my needs.I will be coming back to fill more of my needs.I really would like to express my deepest gratitude.
