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November 2023 by Leavohn Lewis
Caliber Collision has shown me excellent customer service with their professionalism and transparency throughout the entire process. I’m looking forward to getting my vehicle back in pristine condition.If you get an opportunity ask to work with office administrator Linda Prickett. She was very helpful and patient throughout the scheduling and drop off process.
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November 2023 by Vanessa Reyes
Linda Prickett booked my appointment for an estimate.From the moment I spoke to her I knew I was in good hands because her politeness and attention to detail was beyond exceptional.The day of the repair Linda got me in and out in no time. Her customer service along with everyone else’s is great. Linda will walk you through everything and will answer any questions. Highly recommend Caliber.
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November 2023 by Brenda Booker
Linda Prickett did a good job helping me. If I ever need a repair I will definitely be sure to come back and see Linda. I would rate my experience a 10/10. I am thrilled by the service she provided to me!
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November 2023 by Monnie Love
Pam and Linda were great. Pam even though she was out sick as soon as she was back I could tell the difference in the customer service. Linda is great as well. Any time I called or came by she always was prompt with getting someone to assist me if it wasn't her. Thank you for making a bad situation with my car a good one. Only thing I would add is letting the customer know that there is a delay on parts Thanks again.!!
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November 2023 by Ortega Cook Jr.
I would really like to THANK Ms.Linda for getting my truck in so fast, and the rest of the Caliber Team for getting it done so quickly!!!! I’m 1,000% satisfied with the customer service and communication on getting my repairs done!!! THANKS AGAIN TO Ms.Linda, Ms.Shelby and ALL OF THE CALIBER TEAM!!!!! I would definitely and highly recommend guys and your crew to anyone I come across that needs repairs done to their vehicle.Services: Painting
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November 2023 by Dejuanna Sullivan
Been here twice, not disappointed with the work at all. Smooth process, love it! Mrs. Linda was wonderful! Mrs. Linda, if you are reading this, Chloe says thank you for the popcorn!Services: Painting
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September 2023 by Jake Gerhardt
Robbie and his team truly lightened the burden of auto-accident anxiety. Between daily updates on the progress of my car to picking her up looking brand new, I am eternally grateful to Caliber. There will be no other options in the future - I can’t recommend or rate them highly enough.
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September 2023 by Alexis Stoddard
Great body shop to have your vehicle serviced at! Everyone was super sweet and professional! They kept me informed every step of the way with several weekly phone calls to say what was ordered and how long the parts would take to come in and fix. Even touched up paint in areas that needed it! Adjusters and front desk receptionist were amazing! I was even able to pick up the rental car when dropping my vehicle off for service and left the rental car at body shop when I picked my vehicle up! Very convenient! I would DEFINITELY visit again if needed! Thank You everyone!Services: Tires
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August 2023 by shanta watson
Well I went in and spoke with Mrs Linda and her customer service is excellent. It’s very hard to find representative that is so kind and hard working she made everything better for me when I came in and spoke with her. My car was fixed and returned on time and she came out to go over everything with me before I left to CB make sure I was happy ?Services: Painting
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August 2023 by Michael Springer
Hello everyone. I don’t no where to begin . Let’s start with a beautiful lady name Ms . Linda Prickett she is the office administrator. She is a fabulous woman , nice , pleasant, kind , patient, understanding, really gets to the roots of things with excellent service . Her birthday is today Happy Birthday. My experience was amazing , easy . I would recommend the establishment and Ms. Linda. Supervisor Robby , my car care taker Pam , Shelby are all great to have on your side through Caliber’s experience. Ms . Linda would make sure your I s are dotted and the Ts are cross. Ms. Linda definitely is the one you want to welcome you at Caliber Collision . She is more like a Caliber Collision counselor, consultant, advisor, beautiful personality.5 stars ⭐️ right here .
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July 2023 by Shaan Smith
Ms. Linda is the absolute best! From our first meeting, she made sure that I was informed and had everything I needed. She explained everything to me, which made the process so smooth and took some of the worry off me. You don't see this kind of customer service a lot but she is amazing and deserves to be recognized. Thank you for everything Ms. Linda!
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July 2023 by Randy Chaffin
Went in for estimate, then it took them several weeks after many calls and promises by them to call me back to decide if they could work on my car. One week they thought they could, the next week no. I never knew from speaking with them who would actually make the decision. Really pitiful communication, would not recommend.
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June 2023 by Brandon Barefield
Great service across the board. The process began and ended with Ms. Linda who was extremely kind, professional, knowledgeable and accommodating. She turned a bad situation into a positive experience. A big thank you to Patrick and his team for bringing my vehicle back to life.Services: Painting
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May 2023 by Charlena Atkins
After an unexpected accident I walked into Caliber Collision a mess. I didn't know where to start but Ms. Linda at the front desk took her time with me . She walked me through the process. Even though it got busy while she was assisting me she showed no frustration and she did not rush me . She was very polite and took her time with me until I understood. Linda made my experience great. The other staff was also great but Linda stood out!! Thanks for everything!!Services: Painting
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May 2023 by Tandra Brown-Sylvia
Check-In/Drop Off Process - Recently dropped off my vehicle off at Caliber Collision - Richardson Pkwy. The check in process is the only thing I can speak to at the moment as it will take a little over a month to get my vehicle back. Ms. Linda - at the front desk/check-in is a true gem. She is extremely personable and took great care in explaining the process and checking on additional items regarding my claims process. She went out of her way to make sure that the start of the process ran smoothly and I left feeling confident that I made the right choice. Patrick my service advisor was very friendly and efficient. I will share more about this experience when I get my vehicle back. Thanks Caliber Collision staff - great first impression !!Service: Body & Trim
