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April 2025 by Steven Green II
One thing I'll say is what these folks had to experience from me earlier today. I'm in they store not really able to pay for something and I could've been the customer to have pointed the finger and completely blamed the merchant, my bank, or all on myself and this is where my actual 10-star review not just out the kindness of my heart. And any and everyone that's reading through these reviews and who really wants to know a truth I've learned about an what I'd call an in-store interaction, we all know that no one is perfect and no one is either gone be either customering and working with a clear mindset, right? So check it, I came in here with a messed up attitude just mad at my bank when I was really mad about a lot of much deeper things going on. I was angry because my transactions weren't going through, and like I said, I could've sat there and blamed the merchant and accused them of pressing loose button or some gimmick that was denying my payment of choosing, right? What I ended up choosing to do is give a 10-star review in these folks because they didn't deserve to have a customer like me to come up in they location with how I was acting and how my mental was.
Saying this, both admitting it and dealing with it, I'd honestly not know clearly if admitting this makes me more or less of a man. But I do know this could make me a bit of a better customer acknowledging my fault and coming back here again and making it right and showing the love and support they gave me.
I say this to say to each and every one of you coming to and from these businesses in Morrow as a whole and I sat this as someone who was raised in Morrow and who seen this city from the inside out grow all round, when you are walking to these shops, stores, gas stations, hotels and even your going down GA 54 or even getting off 75, my best advise is to look to your right and look to your left and ask yourself what do you really see when you're observing those young cats walking down the side walk. Or just watch as you see 5-0 patrolling and ask yourself the same question from a slightly different angle.
Let me know if I'm right or wrong, but you might be ready to comment under this review and ask either party what does anything I just mentioned have ti do with the experience you'll be having in snipes, right? Just hear me out...
Long story short, me and my sisters have been walking that one piece of 54 running from that methodist church on passed the fresh express since we were in middle school. And as much as I've seen business boom in this city and as much happy visiting families and families indigenous to Morrow I've seen and as much fights I've seen break out from the taco bell on 54 to the Walmart just down the street. And as much times I've walked literally in and out of SNIPES since being a kid, even if you think you're having a bad day and a bad experience either you work here or you're a customer just walking in. Do this one thing not just for me buy for yourself and for those you love and who motivates you to act on the first impulse you have. Out of respect and love for the source I'm getting this from, what I've understood and am beginning to learn is to make a fearless and moral inventory of myself which can include my thinking coming in, my attitude, and even how I come off and how I'll display my own intentions and I'm a lot younger now than what a lot of folks think.
had Hu last part, my best advice to each of you passing through Morrow and by visiting snipes, try this method out and see how your overall experience turns out even when and if you're having a pretty good day. I want to go on a limb and say that trying this out won't be for everyone passing through. If nothing else even if you don't care and will never care, make some type a promise to yourself that you'll try it out the next time you walk in to thi
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March 2025 by Jade H
The service was horrible at this store. To start of the employees had an issue with greeting customers. While checking out the employee first stated there was an issue with the register. I asked her did I need to use a card she said it wasn't that. I paid with cash and she didn't give me my change. She said they didn't have change after I asked if I needed to use a card. I wish I could leave no stars.
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March 2025 by Jacqui
Teen employees are very lazy and smell like weed just stood around talking
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March 2025 by Janel Salter
Music sucks! I’m shopping with my mother n law and 2 year old. We don’t want to hear about guns, shooting, and cursing. Have to pick a better choice of music.
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February 2025 by Legacie Parker
The absolute worse customer service ever! Never can get help , never greeted ! Manager too laid back, nonchalant, passive and not trained !
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February 2025 by Autumn Williams
The customer service is trash......I was in store for two hours for a sales rep disappeared in the back....thengr radio him and he said he said he was in bathroom so I asked mgr the price of the show he to didn't know an then an hour later the only shoe (1) was the only on display with no match?! This store deserves a zerooooooo
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December 2024 by Brianna Harris
rude employees.
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August 2024 by Marell Branch
I just want give a shout out to Amber the General Manager for her exceptional customer service!! I had an issue with a purchase that I had made, which she came right over to handle personally! It’s hard now a day to get great customer service with all the wrong going on, but she did a great job and definitely influenced my decision to continue to shop here!!! Thank you so much for all you do 🙏🏾!!!
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August 2024 by J F
Where is my shoes
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February 2024 by Wonder Why
Terrible terrible customer service ! The cashier was rude
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August 2023 by Jon Nguyen
Chick working on 8/24 around 2 pm was acting like she didn't speak English and didn't seem like she wanted to help any customers . They sell fake polo here too
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June 2023 by Niel Hunter
Saafiyah and Aryana helped me find what I needed
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May 2023 by Daniela Rodriguez
Terrible customer service. I was not greeted. When I walked up to the register the cashier just stared at me she didn’t say a word. I finally then said “hello I’m here for an exchange” she was immediately rude, she then asked for my receipt. (Never got a “hello, welcome, or how many I help you”) I told her I didn’t have one because the item was a gift. She threw up her hands and said she couldn’t do it. I understood the exchange couldn’t be done because I don’t have a receipt but she didn’t have to be so rude. I didn’t go in there with an attitude I didn’t argue with her, if she was having a bad day she shouldn’t take it out on customer who haven’t done anything to her. Please provide employees customer service training.
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March 2023 by VaShonda Williams
I stay 45mins away from this location. I been calling the store for 2 days straight about my receipt I left at the store and I had a pair of shoes I need to return but no one is answering the phone so I can see what can be done about the item I’m trying to return. What’s the point of having a phone if no one is going to answer.
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January 2023 by Amber Clophus
The staff was nice but their response time was not the quickest when locating shoes in the back. Took a very long time at the register with only 3 people in front of me. I was purchasing 3 pairs of shoes and some shirts. Some how the associate did not ring up the shirts and unfortunately I did not realize I did not have the shirts until I got home. However, the store has a good selection of shoes to choose from so I would return.
