-
March 2024 by Kevin H.
This happened 7:30pm Feb 4th 2024 When you come here you have a 50/50 chance of being screamed at by an angry cashier .I've been a customer since1998 This is a true story folks I'm can't make this up . I've always loved K&G ,they have been there for my fits and suits when I go out of town for business or vacation .The employees In the back are ALWAYS helpful, soulful and professional .Even the Asian people that work In the fitting rooms will get your suits tailored and looking good! All the fun stops when you get to the check out part .I won't say its every time, but half to most of the time I've been here there's deff a problem with the check out department . Its always one or two workers who are just plane out rude and nasty with customers .I was there with my wife and two baby girls when it was our turn to get yelled at. The lady screamed, "I will take the next customer cash only" and I asked in the most professional Martin Luther King Way possible ,"excuse me I can pay card but is the whole store card only or just this register and she replied "I SAID IM CARD ONLY AND IM NOT A CASHIER"!CARD ONLY"! " "YOU CAN PAY CASH ,BUT YOOUU GONE WAIT" ! My wife was so upset the way she was speaking to us she had to leave the store and wait outside .I asked the employee "do you all have disgruntled customers here now and days"? because she really had us mixed up with someone else or maybe she was ready to quit . Thank God, I didn't take anything personal .I paid for my things and walked out . Please replace this employee she's ruining the relationship with customers. Thanks
-
February 2024 by Nastassia Hatcher
Today was my 1st time shopping in K&G and Mr. Allen made it a great experience. His customer service & knowledge of suits & sizes jus by eye is incredible. Will surely be back for future engagements & his customer service.
-
February 2024 by Zack Gallieshaw
I came in for a specific look and Nate took great care of me and got all the specs right without any alterations or tailoring.
-
February 2024 by Angela Williams
Thanks for your help Felix he was the best, Great help very knowledgeable, Very nice person, Thanks
-
February 2024 by Skylove Lewis
I just like to say Mr.Allen is such a great worker. His customer service is beyond a 10/10. A few months ago my kids went to homecoming and he did such an amazing job putting my son together. Just yesterday I went and I needed help finding my son a suit for a funeral and he did his thing once again. He listens and he never has you looking crazy. Ever need help ask for Mr.Allen.
-
January 2024 by SHARON RIVERS
Too,Little time
-
January 2024 by Daphne
We always enjoy looking in K & G for great stuff.
-
January 2024 by W Jones
Excellent selection of men's clothes, shoes & accessories ?
-
January 2024 by ahmed ismail
Choices limited for plus size men.Alteration prices high and the young man working in alterations was rude poor customer service. Store staff was awesome.
-
December 2023 by Frankie Williams
Clean and well organized but..don't try to get any help..seems like they start running from you?seriously tho
-
December 2023 by Larry Barnes (Sundance)
Very nice and the people who work there very nice all so. I was very impress price very nice to ?? if am in town again I will go back.
-
December 2023 by Frederick Abbott
Poor customer service by the staff is real as management. Next time I will go to the D&K Suit City Clothing store instead. They do provide decent customer service and are attentive to their customers.
-
November 2023 by Obi Agu
Allen was very helpful in finding me the right size and suits for me. His expertise elevated my shopping experience and made finding the right style for me easier.
-
November 2023 by Alexis Jones
I just want to say as a manager for a major company and business owner I'm really big on customer service! Allen was extremely helpful and pleasant with helping my little brother and I find a suit for an event at his school. I was at awe on how patient he was and knowledgeable about the entire store and he has only been working there only over a month. I'll definitely be coming back just to shop with him for future events.
-
November 2023 by DeDe Boges
Nice environment. Lots of great help. The lady employee from New York is very fashionable herself and really knows how to dress others. She is absolutely awesome.