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September 2025 by Kelcey Wright
Great Experience!!
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September 2025 by Berit Pitchford
Alyssa was knowledgeable, courteous, and professional. She explained things to clearly and made the process easy. She also offered unbiased feedback regarding styles that best fit me. She wasn’t just trying to sell me a product, but instead she was interested in me as a person. She provided outstanding customer service and was the reason I chose LensCrafters at Macy’s as opposed to other competitors. This is how to get repeat customers. She deserves a raise and paid time off. I’m not kidding; she’s that good. Thank you, Alyssa
Berit
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September 2025 by soolim love
Lovely customer service
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September 2025 by Tee Kell
Mariah was a great help!!! Very sweet and kind!!! Definitely will be back
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September 2025 by marteia Johnson
Wonderful experience Mariah and Alyssa were so helpful. Very satisfied with my purchase. Will be back next year.
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September 2025 by Evan Miles
great service
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September 2025 by Dar Ba
I've been coming here for almost 9 years and everyone has always been very pleasing to work with in assisting me in with my needs. Hands down the best in my book. I always tell people about this particular location. Keep doing what you ladies and gentlemen.
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August 2025 by Victor Scrubb
The services are very professional and personal.
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July 2025 by Melisha Lovett
Very professional, fast service.
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July 2025 by Suprina Ingram
Thank you Lens Crafters at Macy’s (Southlake Mall) for your great customer care. Latoya and Fred were very helpful.
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July 2025 by Colin Roberts
Mariah was very helpful in my decision. She was very patient and help me make the best choices.
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July 2025 by Angie Purnell
Mariah was awesome. She was very attentive and made sure I was satisfied with my glasses. ❤️
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July 2025 by BLMedia Prod.
They were very professional and fixed my glasses perfectly.
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July 2025 by Hima Patel
Fred gets 5 stars. My glasses were bent beyond repair and it took him about 10 seconds to get them right. Great service 10/10.
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July 2025 by LaCorria Hill
Whoever is working today with the eye exams, scheduled me an appointment for 330. I got here at 3:35!! they said they couldn’t see my daughter because she was 5 mins late said that the dr leaves at 330 and that she shouldn’t have been scheduled for that time! How does a doctor leave at 3:30 and schedule an exam for 330? I don’t live around the corner, so this was a huge inconvenience for me and the woman at the desk had no care what so ever! I will never be back and emailed corporate
