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August 2024 by Billie Lance
I work at a hotel and we have had construction storage in mobile minis for years. Finally got them cleaned out and picked up. I wanted to leave a comment about the customer service I received. It was perfect. From the people on the phone to the drivers that came to pick up the units. Everyone was awesome and personable. It is hard to find anyone with great customer service anymore and I was in contact with at least 7 people. And everyone was great. Thank you!
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January 2024 by William Corcoran
Horrible is an understatement to say the least.Who does this company actually hire to run and manage these facilities? I don’t know how they even stay in business? Good luck with 2024 because you’re going to need it to survive.
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January 2024 by Jon Sheeler
The original price was fine but has sense went up almost $60 a month above the original contract price. When they drop off a unit you pay for pick up and delivery and then get billed a "market rate" adjustment after pickup to make up for inflation and fluctuating gas prices. Well that "Market Rate Adjustment" was over $210.00. What a scam. We originally ordered two units and the first one was fine and seemed decent despite having patches and other other flaws but the second unit was absolute garbage. The inside was rusted out and the floor was infested in black ant and had to be returned. Over all a terrible experience. Plus when they came to pick up our last unit no one ever called they just randomly showed up after several weeks after we called for pickup. Our property is gated and they where made aware of this prior to pick up yet they just showed up unannounced. Very unprofessional, over priced. I would never use them again.
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December 2023 by Tim Hemkes
Everything went perfect with delivery and they contacted me before they showed up
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November 2023 by Robert Single
Outstanding service and reliability. We have used them numerous times and each has been a good experience. From timely drop off to expedited pickups they have bent over backwards to support our requests.
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November 2023 by James Stacey
Terrible experience. Our rep Harrison was impossible to get ahold of. Ignored phone calls, didn’t respond to emails, and the dispatch team was equally terrible. Our container was supposed to be removed on Friday and didn’t get taken away until Tuesday after threats of legal action because of the cost it was taking to keep on site.No reason to use them ever again.
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October 2023 by John Bolyard
Mobile mini is my go to for office space and storage!!!!!i wont deal with any one else!Thanks to Mike McCarthy and the Knoxville office.
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October 2023 by Thomas Dellinger
This was an easy non-stressful experience. Would highly recommend Mobile Mini to anyone.
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August 2023 by ANGIE ARD
DO NOT USE THESE PRODUCTS. YOU WILL REGRET IT. RATING SHOULD BE A NEGATIVE NUMBER. The unit we rented had a hole in the top, as a result everything was ruined, treasured poctures, irreplaceable items from my Moma, Daddy, grandparents...destroyed because of the mold. I had to throw away precioys heirlooms. Everything had mold. We had to wear hazmat outfits to empty it. I cried the entire time. My heart is broken.
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August 2023 by Tariq Louris
This whole company is full of $#!? I've been trying to get a container removed for over a week and they have not called nor shown up to remove it, even after calling and confirming the appointment. At this point they have cost me close to $5000. Guess it's time to take legal action since they won't take this serious.
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August 2023 by Don Buchan
Always on time when dropping or picking up a container. Great customer service.
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June 2023 by Mandy M
Mobile Mini has been wonderful to work with! Extremely helpful and professional.
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June 2023 by Glenn McConnell
Good experience. Sales very accommodating and the driver was great.
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October 2022 by Troy Quigley
Appointment was set for 7am. Pulled up and was told Thursdays are the day for a safety meeting. Then was told they will load their trucks 1st and then me. Left after 9am.
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August 2016 by Tim Z.
One of their vehicles hit my car when dropping off a container. When I went to them with video evidence, they dismissed it without much thought and stated that "it couldn't be us, our drivers don't wear shorts".....😑
