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February 2024 by Money Grip Flyerr
DO NOT BRING YOUR CAR HERE !!! Let me start off by saying I gave them my car on January 2nd for body work repairs the lady at the front desk was blatantly lying to me saying they were fixing on my car and was giving me different false dates on when it will be finished they had my car for over a month and a half …. So I went up there on February 14th to check on the status of my car only to find out that no repairs were started on my vehicle even though they received most of the parts to start …. The only thing they did was remove my back window and left it sitting outside in the rain for weeks without touching it !!!! My car had mold all over the back seat and floor board everything in my truck was ruined and also molded Back speakers were ruined by the rain this has been a terrible experience!!!! I didn’t get his name but I’m assuming he was the manager but The only thing I half way have to say good about the customer service of this shop is that he apologized for what happened to my vehicle and stated he was out of town for 2 weeks and wasn’t there to over see my vehicle…. I don’t know if it happened or not but he also stated he fired the guy who was suppose to have properly stored my car after the window was removed …. And he accommodated me with a 1,000 dollar check to go and have my car detailed for the mold I now have in my car …. I didn’t receive any kind of accommodation for my damaged items in my trunk or speakers in my car !!! THIS HAS BEEN A TERRIBLE EXPERIENCED AT NV AUTOMOTIVE !!!!
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February 2024 by Justin Phang
My 2011 VW GTI, was experiencing abnormal electrical issues after the engine was replaced 6 months ago in a different state. The issue was causing my coolant gauge to be faulty, and a couple of engine light codes. I tried everything I could to resolve this issue with a little DIY, but I was unable to see positive feedback. From a mutual family member, I was recommended to come here. Viet ,the mechanic, was understanding, and also explained to me exactly how the issues occurred, which was the electrical wiring hardness. The results were fast and were fixed in 1 day. I also want to express that the receptionist, chelsee presented every single details on the repairs. She gave me options and the outcomes of the repairs, leading me to a positive view on my car. Additionally I gotten my radiator fans replaced at the same time, leading to yet another victory. I STRONGLY recommend to bring your vehicle here. ESPECIALLY IF ITS GERMAN. Again thank you guys for helping me out on a car I almost gave up on. Thank youuuuu??
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September 2023 by Donnie Banks
Excellent
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July 2023 by Tonya Johnson
Veet and his staff are the best. Always get me right for very good prices. If you need a good mechanic, he is the one!!!
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July 2023 by Arnold Kintu
Thank you for fixing my truck, the labor was reasonable and customer service was great.Services: Electrical repair
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May 2023 by Stacy L W
If you are trying to find somewhere that is trustworthy and not price gauging this THE PLACE!! Chelsea is the best- u only take my cars here! It may take a while but it's worth the wait
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March 2023 by Johnny Oden
I was misdiagnosed by 2 repair shops(,who were going to over charge me) for a left wheel hub assembly, when it was confirmed by NV that it was the right.NV was considerate and sympathetic enough to pinpoint the issue with out cost.and afterwards repaired the correct part in which I happily paid for. 5 stars to the receptionist/Automotive specialist. Her knowledge and kind word delivery was exemplary.
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March 2023 by Carlton “Veterans Entitlement”
I was misdiagnosed by 2 repair shops(,who were going to over charge me) for a left wheel hub assembly, when it was confirmed by NV that it was the right.NV was considerate and sympathetic enough to pinpoint the issue with out cost.and afterwards repaired the correct part in which I happily paid for. 5 stars to the receptionist/Automotive specialist. Her knowledge and kind word delivery was exemplary.
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December 2022 by David Bouie
This is a great place for anyone to get their vehicle fixed. The owner was kind and helped my school with its passenger van problems. He even reduced the price while doing additional work on the van. He never charged additional money for the additional work. Chelsea, the order taker, provided wonderful customer service. I am very satisfied with the work. Please run, don't walk, to this outstanding auto repair shop. They were more than honest!!!!!
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December 2022 by Jimmy Vo
Came for a brake job, left feeling safer on road. Great service and great waiting room
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October 2022 by Cazi
My car is a problem child and dealerships have lost my trust. NV Automotive makes me feel safe and secure knowing that they're going to take care of the problem. Don't let dealerships screw you over. Go to these guys instead.
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September 2022 by T Wyatt
Always good service you can trust with an acceptable turnaround time.
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August 2022 by D V B
This is a great place for anyone to get their vehicle fixed. The owner was kind and helped my school with its passenger van problems. He even reduced the price while doing additional work on the van. He never charged additional money for the additional work. Chelsea, the order taker, provided wonderful customer service. I am very satisfied with the work. Please run, don't walk, to this outstanding auto repair shop. They were more than honest!!!!!
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July 2022 by Ashliegh “Spice Fox” Dixon
I always bring my car here for anything. They always make sure everything is right and even give me an estimate on the cost before service. I will always bring my vehicle here and any future vehicles.Services: Tire rotations
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April 2022 by Destinee Carter
They will keep your car for a whole month just sitting there if you don’t need your car go ahead but would not recommend this place nice customer service thoughServices: Engine repair
