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August 2025 by davina coleman
Awesome staff
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July 2025 by Tammie Robinson
they do not care about your pet here, very inconsiderate and unprofessional employees. Be ready to argue with an associate about your pet when you come here. I Will never do business with Banfield again.
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July 2025 by Heaven Angel
Very helpful answer questions
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July 2025 by Walter Ford
The best deals and staff ever
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July 2025 by Brenda Jones
long lines, employee aren't knowledgeable and the managers avoid working. Now, I can get passed all of that, but why are the prices in the store almost double what they are online.
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July 2025 by Wendy Bloome
Great place to get fish....
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July 2025 by b gaither
Check out line is always long.....usually only 1 register is open
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June 2025 by Jacqueline O
I visited the groomer. They take good care of my furry baby.
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June 2025 by Elijah Howell
I don’t often leave reviews but Elena at Pet Smart has to be the most energetic, knowledgeable, genuinely kind person I’ve encountered in a very long time. Her customer service was beyond amazing! I inquired about purchasing a bearded dragon not knowing a thing about them and she educated me on what they need and made so many great suggestions on what to buy ,helping me pick out everything. In our 20-30 minute interaction she talked me into happily purchasing over $300 worth of items to get my daughters terrarium started and set up the bearded dragon! Kudos to whoever hired her. I hope yall treat her good bc if not I will surely hire her for my establishment! Thanks again for your help Elena! We will look for you when we need to restock on food for our new pet !
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June 2025 by Latisha Dorsey
Rented the Carpet Cleaner and it was the best. I will do it myself ever 4 months.
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June 2025 by steven salandy
Quick service
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May 2025 by Devon Burger
The employees are always so kind. The location is clean and well stocked.
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May 2025 by Maxine Howard
I love petsmart I love how helpful and friendly the staff is I love the variety of things they carry
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May 2025 by John Stand
Lots of dead fish in the aquariums but it doesn’t matter because you can’t seem to find anyone if you want to buy fish. So my last interest in coming here for anything at all died just now. When I walk into the store I say hello to two guys and the only reply I get is for them to tell me the store is closing in 5 minutes. No hello, nothing resembling even the politeness normal decent people show each other. I was reminded 2 more times by other staff and not one asked if they can help me purchase things so I just left.
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May 2025 by Nicole Wilson
Love this store. Good prices good people. Considerate and friendly.
