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May 2024 by cc vandy
Quick service even though they were busy. I will definitely return for a refill.
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January 2024 by Michael Dot Rosenboom
If I could rate it less than one star, I would these people won’t even answer the phone. Send you to a national 800 number to make you wait your life away.
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January 2024 by Norman Teal (Voodoo)
Don't go here to fill a propane tank.Cathy doesn't seem competent. First, she told me that I couldn't have it filled because GA law requires it not to be in an enclosed vehicle. So I came back with a truck. She spent 10 minutes on her phone doing God knows what, then tells me I have to lift it onto a scale and since she can't help I had to have the person with me do it. We were confused by this and we mentioned that they should have someone here that should be able to help lift it onto the scale.Well, she went back to her phone for a few minutes and turned around and said, "you know what, I'm not gonna fill it at all." No explanation.I've never had this kind of service. Another Uhaul I've used (they didn't have anyone available to fill the tank) has never needed the tank to be on a scale. They just fill it up.Even when I arrived the second time and went in to get someone to fill the tank Cathy couldn't even be bothered to greet me or ask what it was I needed. She just said someone would be with me shortly. Took 10 minutes just to tell someone I needed a tank filled.
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October 2023 by Nisha B.
Terrible customer service. Rude staff!!! Terrible communication!!!! Didn't make an announcement that they were locking my car in the gate and leaving for the day ! I have 24/7 access to my storage unit ! I have always parked my car in here to get my things !!! I also have my 3 year old with me & his car seat is stuck in there as well! We're still out here hours later trying to get in contact with someone ! Go to a different location if you can ! 0 STARS !!!!
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July 2022 by Toure F.
Everyone at this u haul location was extremely rude, gabby the employee was disgustingly rude and the manger Jeremiah was so rude that he shouldn't be running any business. I will never every be back to this location and would not recommend at all.
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October 2021 by Sean S.
Staff is extremely helpful and friendly. Every member I have interacted with has assisted me with exactly what I needed. Fast service. Accommodated a change in delivery location of tuck when I arrived.
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September 2018 by Antonio R.
1000% horrible customer service, trailers parked right in front on customer entrance where customers have to park away from entrance. So I parked in the trailer parking spot and they asked if I would move my mom's van and I told.them if they are going to load the boxes that I'm about to purchase since they asked me to move further away from the entrance and not to mention one hour and ten minutes for just boxes ? A crash course at least is needed for this horrible place.
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December 2016 by Marvin L.
I did a rental there for 4 hours and got charged for 3 day.. I only used 7 miles.. Latorey told me as long asi had it back before start of business Friday I was OK.. That's was not the case.. What should have been a $34 rental ended up being $76. I want be going back.
