Ross Dress for Less is a popular discount retailer known for offering a wide range of high-quality brands and the latest fashions at 20% to 60% off department store prices. The store provides a convenient shopping experience, with a variety of merchandise for the whole family and home. However, some customers have expressed mixed experiences, with long lines and extensive bag checks upon checkout, which can be time-consuming. The staff is generally described as average, with one exceptional manager who handled a difficult customer situation with professionalism. Overall, Ross Dress for Less offers great value for money, though the shopping experience may vary depending on the specific store location.
Had a great experience at this ROSS this morning 02/18/26 Everything was well organized, clean and easy to find. The staff was friendly and helpful, and checkout was smooth and quick. You can really tell they care about customer service. Even the security was really nice 👌
February 2026
I went to Ross today to exchange some clothes for something else, and Princess at the cash register was very kind and respectful. She took her time with doing her job correctly. Thank for your work Princess, best customer service.
December 2025
Excellent Customer Service from Dee Constance and the entire staff
