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January 2024 by Schullar Robinson
Always good place to find my boots. Great prices
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January 2024 by Timothy Cook
Just looking at some things, and the team was very attentive and knowledgeable about the items.
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November 2023 by Sharai Johnson
I called in to inquire if they had some shoes I wanted in stock. The team member went the extra mile to not only check, but involved her manager to see if there was an upcoming shipment.I appreciate the extra mile & helpful direction. Great customer service via phone.
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October 2023 by Latif S
I’ve gone in there twice to buy my baby some shoes & both times have been very pleasant experiences. Unfortunately I didn’t get the young lady’s name who helped me last time, but today (10/2) a man named EJ helped me & he was extremely polite. He was nice & patient with me & my baby while we tried her shoes on.
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June 2022 by MzCapRicorn CapsRrulers
They're ok
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February 2022 by A.E. Liah Gemini
Love their selections! Pretty good Customer Service
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September 2021 by Ms T
Came here tonight for a particular pair of shoes that I didn't want to wait to be shipped to me. I checked the hours before coming to the mall so that I wouldn't be wasting my time or gas and the listed closing time was 7pm. I got to the mall a few minutes after 6 knowing I would be in and out. Went to one other store before coming here and by the time I got here (at 630) they had already had the gate down. My initial assumption was that they were limiting the number of people coming in and out by using the gate since it's such a small store so I waited outside of it. When some customers came out and the gate was let back down I asked the worker if they were actually limiting people or if they were closed early she gave me the most awful "stank eye" as if I was interrupting her from her sweeping duties and just nodded her head. She didn't say a word to me. If the hours aren't the same as what's posted online there should definitely be something written and posted on the store window/gate. In addition to making the hours known, your employees need a refresher course in giving good customer service. I should have just driven the few extra miles to the Locust Grove location where the customer service is much better.
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April 2021 by Shanda Thornhill
They have little young teenage girls in there working that didn’t want to help me when i walked in. When I asked to buy the shoes they brought me out to try on, they made me wait 20 min to “get the shoes”then told me they lost the other shoe! I drove over an hr to get to this store. Coming from another journeys that called this journey to confirm they had the shoes.
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March 2021 by Ms. Thompson
Came here tonight for a particular pair of shoes that I didn't want to wait to be shipped to me. I checked the hours before coming to the mall so that I wouldn't be wasting my time or gas and the listed closing time was 7pm. I got to the mall a few minutes after 6 knowing I would be in and out. Went to one other store before coming here and by the time I got here (at 630) they had already had the gate down. My initial assumption was that they were limiting the number of people coming in and out by using the gate since it's such a small store so I waited outside of it. When some customers came out and the gate was let back down I asked the worker if they were actually limiting people or if they were closed early she gave me the most awful "stank eye" as if I was interrupting her from her sweeping duties and just nodded her head. She didn't say a word to me. If the hours aren't the same as what's posted online there should definitely be something written and posted on the store window/gate. In addition to making the hours known, your employees need a refresher course in giving good customer service. I should have just driven the few extra miles to the Locust Grove location where the customer service is much better.
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June 2020 by Sonja Harris
It was great until the cashier took a long time to do a even exchange. Her coworker asked her prior to starting the refund, if she needed help and she refused. But she should has took that lesson to give me a better experience.
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January 2020 by T D Johnson
Came in this store on a very busy day. I was greeted at the door, they had the size I was looking for, and was out in less that 5 min. Great service.
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September 2019 by Alexis Barrett
Love this store and the manager Laura is awesome great customer service
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September 2019 by zay-zay pretty
The cashier was very nice.
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September 2019 by Angela Thompson
Great shopping
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July 2019 by YanaOneLove
View my application and I guarantee I will get these reviews up