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February 2024 by Angel Jones
This branch when you go inside is horrible they always say they can’t help you without an appointment. Even when you have an appointment they find a reason to not be able help you and will ask you to come back. They have no consideration for your time
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December 2023 by iamqueenb1
Was trying to open a personal checking account online (which I rec'vd a promo offer for when i logged into my TWO Wells Fargo credit cards account) & b/c I forgot to unlock my credit report I received a msg stating It must be done inside a branch with my ID. Went to a branch (Saturday morning 9:10am) & female told me she is by herself & only seeing appts only. I said cool so can u at least look at my ID & release the application so i can go back & do it myself online, no she said she cant do that & for me to call cust svc. I called cust svc they said unable to do anything & for me to go to a branch or make an appt. The next available was sometime in January. Rep just went silent on the phone & never came back.. i waited 20 mins & eventually had to hang up. THIS REAL LIFE?? OMG . It doesn't look like Wells Fargo wants new business. This is absurd. Atlanta GA 12/23/23
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October 2023 by Dark Killer
Thank you to the staff who helped me perform wire transfer without having problems like other places.
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May 2023 by Mike Murphy
Lazy and ghetto worst experience of my life I will never bank with Wells Fargo ever again, pls don’t bank here there are plenty of better options
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March 2023 by Vickie Shears
10 times out 10 the drive thru atm is always working for cash and check deposits...thanks!!!
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September 2022 by Chiquita Vereen
I have been trying to open an account for the past 3 weeks. I've called to make an appt and been to the bank. I can't cash my paycheck from the drive thru. They said have to come inside to do that. What locations can I go to. I'm tired of driving around Jonesboro trying to find a open lobby. Do you not want new customers.
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August 2022 by Quisha Suthers
If I could give them a 0 I would. Horrible customer service the young woman came up to me with a horrible attitude and pretty much told me that I would have to wait til whenever to be serviced by a banker just to update my telephone number. Only choose them due to me receiving a new job and needed a debit card for direct deposit. They loss me as a member before and have already loss me again. Horrible.
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March 2022 by Tony D.
A big conglomerate commercial bank that has no interest in your success....across the board from the terrible expensive and high fees they charge to you For EVERYTHInG to how they give absolutely 0 (ZERO) customer service! Don't even waste your time !!! Do yourself a favor and go sign up for accounts iat a credit Union! You'll thank me
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January 2022 by Cynoma
I come through all the time for work, they're fast, polite & always go a wonderful job.
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December 2020 by Son Tran
Their services and staffs very good
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November 2020 by Kyonu N.
This site is a direct link to my GoFundMe, my family and I needs help! You can also Type my name on google: Kyonu Nellis and my GoFundMe for my family and I will be first to pop up! Please help with anything you can"This bank does give 10 quarter rolls if you need to wash"
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August 2020 by Mike Aguirre-Nova
Just takes a lot of patience.
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July 2020 by Robert Alpert
This is the worst bank ever. The drive through takes a minimum of 20 minutes up to better of an hour.Slowest tellers I have ever seen. Go to a different bank if you are able or bring a lunch for your car.Ladies always find something wrong with your deposit or addition when there is nothing wrong.Go to another bank.........
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May 2020 by Abraham Rivera
I've banked with Wells Fargo for over 5 years and have never had such a bad experience like the one I had at this location. I went on two separate occasions two set up a business account since I have personal accounts with WF. The first occasion they had me wait 30 minutes even though I had an appointment just so they could tell me that I needed my partners to be present. On the second experience they had us sit and wait for about 20 minutes since they claim our appointment never went through. After waiting the Manager LaTosha Murphy showed no willingness to help me create an account. She seemed upset at the fact we were even present giving her work to do. I've now switched to a credit union and created my business account elsewhere. My accounts at Wells Fargo will soon be terminated and its all due to the lack of hiring good management/employees. Poor management leads to poor performance, you need to get rid of her or change her attitude towards customers. I will also make sure that everyone I know who banks with Wells Fargo knows the truth. That they see no interest in them if its not in their benefit. GO TO A CREDIT UNION OR SMALL LOCAL BANK!
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May 2020 by omar covarrubias
Tried to make a business account with Latasha Murphy. She was rude and ghetto. Moves both of my businesses else where.
