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January 2024 by AleshaJayy
Josh was a great help, he helped me find a plan that was great for me. I appreciate you so much Josh! ?
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January 2024 by Shaneshia Milton
The gentlemen assisted me and even tried to call other stores to help. They tried to find alternative methods but valued my opinion as well. They also told me to check back this week.
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October 2023 by Other Use
5:47pm store is closed they need to update their hours
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July 2023 by Maria Solis
This has been by far the worst experience i have encountered with customer service, a guy by the name of Nick was super rude.Prior to that he was being rude with the customers before me. As i walked through the door, he was being short with 2 gentleman that were trying to purchase a phone. Yesterday i went in the store to try to trade in my phone that i had just purchased, the new phone that I had purchased had been giving me issues since last week. I deal with a lot of customers and so for I need a working phone. My husband and I have a business account for more than five years. As I went in to try to explain to Mr. Nick that I needed help in returning this phone to a different phone. He stated that I needed the box. After I explain to him that I disposed of the box, he told me to call corporate. I asked for the number and he stated that i could google it. After I walked out, I stepped into my car and dialed customer service. They told me that they understood my situation and that they would be able to help me so they told me to take the phone back and let him know that he could get it without the box. So I went back into the store and told Nick what was said to me. He got very upset and said he was not going to do that. That I could go elsewhere, but he wasn’t going to do that. He was very unprofessional rude, and was of no help. My husband and i drove to the next nearest AT&T which was in Thomasville, Ga. There as soon as i walked in, the environment was super friendly, and so welcoming, even though it was busy, they made us feel so welcomed. Mike the store manager helped us right away, and within a short wait i had a phone that worked and helped get my customers back in contact with me. I would drive those extra miles to get the service that i need, and never deal with Nick in Moultrie ga again. He was also the reason my mother in law had to cancel a phone line bc of his attitude a lack of professionalism.
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April 2023 by Ashley Riddle
I came in here with some issues with my phone. I dealt with Nick and let me tell you something he is a solid structure for this business. He is professional and knowledgeable. Thank you Nick for your patience and your help. I hope your bosses know the gem they have!
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April 2023 by Hannah Brown
This is a bit of a strange review since I live in North Carolina.. but my grandmother was trying to get help from the AT&T in Albany and their employees were EXTREMELY rude to her (and me when I called to try and help) I decided to try this AT&T and I’m so glad I did! Nick spent almost 45 minutes on the phone with me trying to get my grandmother straightened out and was the most kind and patient person I have ever dealt with over the phone. Needless to say my grandmother will be going here if she ever needs anymore help! Nick, if you’re seeing this, THANK YOU AGAIN!! You are the best!
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April 2023 by m r
Nick provided exceptional service for me and my family. I was struggling Between services to switch to, and Nick went above and beyond for me so much that I didn’t even consider visiting the other places. I am so happy with my decision! 10/10 recommend!!! ASK FOR NICK ? LOVE MY NEW PHONE AS WELL!!!
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January 2023 by Hopeless Bot
Very friendly staff James helped me and it was close to closing time he still helped me and got me the phone I needed thanks so much I’m happy with AT&T GREAT JOB he deserves a raise.
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December 2022 by Security Man
Very friendly staff James helped me and it was close to closing time he still helped me and got me the phone I needed thanks so much I’m happy with AT&T GREAT JOB he deserves a raise.
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December 2022 by Nick Mitchell
Clean store and Very friendly people, I will definitely be back to this location for all of my att needs
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November 2022 by tina cacioppo
Hey you with the beard n blue shirt that works there. I called the police on you, for no reason at all, you threw a hot cup of coffee on my car. The police were called and a police report was taken. I will pursue your poor judgement actions n I will report your actions to AT&T.Not surprised you ran out of the back of the store like a frightened rabbit as the police tried to find you.
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November 2022 by Seth Dortch
Some type of issue every time I go into this store. ATT does not look out for their customers and has shotty service. Ollie was extremely unprofessional and i suggest he work on his customer service skills. I suggest going with Verizon or finding a pre paid program for your phone's service, before dealing with the moultrie location. Extremely dissatisfied
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November 2022 by Big Events
The store salesmen could never get my Samsung watch to work after waitng close to 3 hours! This,store in Moultrie is ridiculous..
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August 2022 by J H
Great help with setting up new phone.
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May 2022 by Brittany Dorminey
The service at this place is awesome. They’re very friendly and try their best to help fix problems for customers. After telling them about my issues and the lack of service in Tifton, they immediately recommended a new SIM card and fixed my issues. I would highly recommend them.
