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October 2023 by Katie Bell
By far the friendliest and most helpful customer service anywhere around! Their communication is A1. They even give you a few days grace. And I don’t know one other storage facility that gives you even 24 hours! Great job and thank you.
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October 2023 by Kathleen Smith Nason
I’m very happy with my rental unit at Free-up Storage. Sarah was very helpful and accommodating to my needs. She’s very friendly and professional. The price is reasonable and the unit is easy to access.I would definitely recommend this facility to anyone in need of a storage unit.
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August 2023 by Karen Elizabeth Thompson
The lady I worked with was Sara Wayne. She was kind, helpful, patient with me, and knew all of the information I needed. She was wonderful, and I have rented a storage unit that I am proud of, and happy to use.There was no question that she could not answer for me. I enjoyed the friendly attitude she had. I look forward to seeing her whenever I deliver items to my storage unit. She is a real jewel!K. Thompson 7/24/2023
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August 2023 by Haunting Mystery
Have loved this place since they were boardwalk storage! Moving in was the easiest experience with such care from the office. Even re sweeping and pest controlling the unit for me after my last place at another business was infested with black widows. Amazing customer service 24-7 answered all my questions and was super informative. Will ALWAYS store here from now on if i can
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July 2023 by sonador107
I recently had a emergency car issue and landed in front of the Free UP STORAGE in Murrayville, GA. My alternator had gone out unexpectedly, and the amazing manager on site, Sara Wayne, was the embodiment of true southern hospitality. She allowed my vehicle to remain on site. For me to be able to afford a tow. Im truly grateful for her willingness to help a complete stranger in time of need. FREE UP STORAGE is truly blessed to have a manager of her caliber operating the daily in and outs of the business. As anyone looking to find a amazing storage unit with top tier service and respect. I would definitely reccomend, reaching out to FREE UP STORAGE in murrayville, GA. THANK YOU Sara for your time and understanding.
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July 2023 by Glenda Greene
I have used Boardwalk Stg then CHGD name to Free U Storage since 2016.I moved again.. only reason I changed storage companies was to be closer.SARA AT FREE U STORAGE is AWESOME. SARA Always friendly on phone and in person. I moved from a small unit to a larger one and climate control. And finally moved out on 6/30/23. I would recommend Free Up Storage If you need storage in theMURRAYVILLE/Gainesville/OAKWOODareas. SARA makes sure every unit is clean and safe.. great value also.
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July 2023 by Char LSW
Sara was great, made sure everything went fast and smooth. Thanks so much!
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June 2023 by Kim Browning
I’ve never had such great customer service from a storage place. Sara is so nice and there’s a real hometown feel and hospitality. Thank you for everything!
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June 2023 by Michael Floyd
Nice storage facility. Very quick and easy process. Sara was very helpful.
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June 2023 by Pokémon Widow
Been using this storage place for four years. So far, it’s mostly been a good experience and the office staff is friendly. Sara helped me recently when I needed to update my payment method, and the process was smooth. I had to leave a voicemail but she reached out to me the same day and helped me get that squared away.
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June 2023 by Frankie Nagel
I do not like that you close at 10 pm. I use this at Christmas time to hide Santa gifts and I need to be able to get in to get the gifts. When it was the business before they did not have these hours. You have raised the prices but offered nothing for those raised prices except the hours are now closing at 19 pm when there was no closing time. In my opinion I pay to get my storage places and a code to get in I should be able to access the spaces when I need at any given time, not closing at 10 pm.
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June 2023 by Jessica McMillan
Great service, great employees and a safe place to keep your things!
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May 2023 by David Hackett
Both Free Up and Sara have been excellent. The facility is clean and well laid out. Also, they offer discounts to vets.
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February 2023 by Michele Smith
Easy to access, very clean and easy to rent unit
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February 2023 by Annie Write
So helpful friendly and thorough with guidi g us thru gate and possible need for new lock !
