The Best Western Shenandoah Inn is an older outside corridor motel that has undergone some upgrades to the rooms. The rooms feature LVP flooring, walk-in showers instead of tubs, and comfortable beds. The breakfast area is well-stocked, providing a great value for the money. The hotel is conveniently located near various restaurants and shopping options. Guests have had mixed experiences at the Best Western Shenandoah Inn. Some have found the stay to be amazing and would definitely stay again, praising the nearby activities and easy walkability. However, others have encountered issues such as noisy neighboring rooms, unclean rooms, and malfunctioning amenities like the squeaky bed and the awkwardly designed shower. The hotel's front desk staff, particularly Ms. Elizabeth, have been praised for their excellent customer service, described as "a blessing from heaven" and "super sweet and loving." They have been reliable and easy to communicate with, making a positive impact on guests' experiences. Overall, the Best Western Shenandoah Inn offers a decent stay, with a clean establishment and a great location, but it could benefit from some additional improvements to address the concerns raised by guests, such as the bed quality, room cleanliness, and the design of the shower.
Very clean and very personable customer service! Quiet and conveniently located to shopping and dining
July 2026
No pool as advertised. Took 1 star off.. Someone Smoking right outside our room. Took 2nd star off. Cats roaming around. Service was great. Rooms were cleaner than expected. Only 2 towels for 3 people.
June 2026
clean, comfortable, budget friendly, and the most beautiful limelight hydrangeas!
