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February 2024 by Sally Black
No good customer service
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December 2023 by Gwen Melson
I was attempting to buy a television and I had difficulty finding someone to help me. The door attendant called someone, but noone came. The attendant didn't check to see if I had been helped and seemed unconcerned. I just left and bought a television somewhere else.
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December 2023 by Matt Flynn
Never a real register open. Instead, they have 3 employees running self check and expecting g me to do work for their company for free. All the while expecting me to also take on the liability of something going wrong and ending up arrested.
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November 2023 by Alvyn Leigh
1st time at a BJ's, Unfortunately my Last Time lol walked in all the Staff looked so Dead I know it's only Thursday but there's no reason a Patron should be speaking to more people than the people working there.
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October 2023 by Tanya Hayes
BJ's just has different brands than Sam's. BJ's is darker inside and much less crowded than Sam's. I do prefer BJ'S muffins because they don't have all that wheat in them.
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August 2023 by Jhon Cano
the club is excellent I have no complaints about the store, the tire department is another story, the supervisor is racist and aggressive towards Hispanics
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June 2023 by Gale Lesley
Great store. great prices on deli meat and rotisserie chicken.
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May 2023 by Andi Henry
We ordered a baby pink Princess cake for my daughters first birthday, 24 hours in advance. We ordered a cake off their book they have. (Pictured below) This is what they tried to give us. (Red cake) the cake was splotchy and not at all what we asked for. The bakery doesn’t know how to pipe wording on a cake anymore. We tried to even get a cake off the shelf and have them just pipe it with pink icing and they wouldn’t do it. Customer service even said they wouldn’t have taken the cake. Bakery manager didn’t see an issue. Wouldn’t do anything to fix it.Extremely saddening because we had gotten every cake from BJ’s and was never let down. But whoever they have running the bakery, shouldn’t be.Needless to say we left the cake. Went to arbor springs publix, placed a cake order 2 hours in advance and got this beautiful cake(pink cake)along with a free smash cake :) go to Publix arbor springs for your cakes!’ NOT BJS!
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May 2023 by Kimberly Pitra
Love BJs have membership at Sams too. BJs carrys everything. Bought battery for lawnmower. Great Price exchanged core.
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May 2023 by Melanie H.
I enjoy shopping here because it's not super crowded. I can maneuver through the isles easily, grab what I need and get out relatively quickly. However, would be nice if there was someone at the registers to help keep the lines moving. When I was there today there were a couple of first time shoppers who didn't know how to work the register and a few others who didn't know they could move up to the next register instead of stopping at the first one and blocking other customers. I ended up going around the side to get to one of the two open registers. Having an employee there would keep the line moving more efficiently.
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March 2023 by r c
Just watched the person at the bakery be extremely rude to an older customer who was just asking for Happy Birthday to be written on their cake. I will not be renewing my membership here.
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March 2023 by Morgan Gomes
Great location and the workers are super kind as well! Everything was nicely set up and the store itself was very clean!
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February 2023 by Luz Pacheco
You need register open not self check out for disable customer we spend money and we have to cash ourselves out I personally spend a great amount of money and not a cashier available is ridiculous for now on if there no cashier available I won't shop. I am disable and is hard for me to do a employee job we pay for the items.
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January 2023 by Nailah D.
First visit...This is by far the BEST wholesale club I've ever seen. The warehouse is clean, and very well organized. Every isle is labeled so your not confused as to where to go. Upon walking down each isle, their products are completely stocked in perfect order. Amazing! Not quite sure if BJ's prices are better than Sams Club or Costco, however after coming here you'll never want to go anywhere else. Become a BJ member!!
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January 2023 by Will Davis
CROOKS!!!DON'T GET THEY'RE CREDIT CARDTHEY'LL CHARGE YOU LATE FEES EVEN THOUGH YOU PAY ON TIME!HAPPEN TWICE!!! DONE
