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February 2025 by Ryan and Courtney Pulley
Scheduled an appointment for a birthday gift for one of my kids. Nobody showed, tried to call, even tried the PTC location, no answers.
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February 2025 by Beth Devlin
They closed at 8pm on line it said 9pm
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November 2024 by Tyjean Moore
There was one girl who was there alone when we arrived. She stated that she had had a history of seizures and preferred not to do piercings and recommended that we wait until her manager arrived. She was sweet as pie. No problem, so we went next door for lunch until she arrived. The manager is the short, curly-haired woman everyone is talking about. She is VERY rude and should not be working in customer service. She placed my husband’s earring too high so he asked her to lower it, not only did she catch an attitude, but she treated us like we were an inconvenience. Shopping at Claire’s is NOT cheap and we work hard for our money and the piercing did NOT heal properly as it got caught in his ear when she was using the piercer, but of course we were ignored due to being an “inconvenience”. I WILL be contacting corporate and escalating the issue.
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November 2024 by Loveee
Got my daughter ears pierced November 3rd and the manager I forgot her name but she did the piercing and she was so great , I had my son with me as well so it wasn’t exactly so easy trying to get it done well at least that’s what I thought but she was a great help with both of my kids , she made great conversation & made me feel very comfortable with getting her ears pierced she made it quick and easy as well , she explained the cleaning process very well & even offered to help me with my kids to the car because I had a hand full . I really appreciated her kindness and great customer service
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July 2024 by Whitney Stockman
My daughter and I came in today for me to get my ear pierced. Chelsea was there and did an awesome job with the piercing. Not only that, but she was amazing with my 2 year old. Chelsea was so sweet with my daughter, I really appreciated it. She went above and beyond.
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July 2024 by heather jones
Clean fast and Stephanie did a fantastic job in piercing my nose . Would recommend her to anybody
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May 2024 by Grace
Worst customer service don’t recommend
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July 2023 by Jessica Clay
Nice setup and the staff members were very friendly.
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February 2023 by Ashnaz Hirani
Got one of my ears pierced here. The lady was a bit rude and didn’t even disinfect my ear properly. She quickly wiped the front and not even the back. When she put the dot, I thought it wasn’t correct so she moved it, and we moved it again. She looked like she wasn’t happy to serve us. She didn’t even give me after care or and information. After a bit I realized the earring did not even go in straight, it went in cross. My first piercing went much better than this, where the person was helpful and nice. Would not go here again.
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February 2023 by Sophie Lophie
If you see this red head curly hair short girl she needs to be fired!!!! My friend and I were joking around saying we were going to buy these fairy wings as a joke obviously...and we said this in a sarcastic way...also obviously. This musty girl comes out of no where saying “that's not going to fit on you” in the rudest voice ever. We told her it was a joke and it wasn't serious, yet she proceeded to fat shame us and told us we are too old to be acting like this and called us immature. I will never lay a foot in this store again.
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February 2023 by Rea Rea
If you see a short, red curly headed girl, she was so rude, she need to be fired immediately, my friend and I were making jokes and said we would buy children’s fairy wings, the lady proceeded to hint at us that we were fat and how even if we did buy them they wouldn’t look good or fit, we tried to explain that we were joking and she had an attitude saying “You shouldn’t joke like that, you guys are too big to be wearing fairy wings.” And continues to fat shame us and try to make us feel bad for how we looked. I will not be shopping again.
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October 2022 by Matt Flynn
Employee was very nice and had the store in good order. However, Claire's has priced thing so high that they can do a buy three get three. Its crazy that even a small item cost triple what it should. Horrid business practice.
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October 2022 by O’Neil
Stephanie was so nice and very professional! If you are getting a piercing ask for her! ☺️
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August 2022 by withoutflag
The store closes at 8:00 p.m on Thursday. We come in at 7:30, and the girl didn’t greet us , just said we are closing at 8. She says it in a rude way . We came out at 7:45 she closes right away.
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April 2022 by christopher cruz
Stephanie was phenomenal, we took our 7 month old baby to get her ears pierced and she made us feel super comfortable and was very patient with us through out the whole process.
