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December 2023 by Crystal sno
Caitlyn was SOOOO helpful to me. This is the 2nd time the ladies at this location have been not only super friendly, smiling and helpful, but have just really made my day. (I believe it was Ashley who helped me before). Thank u ladies! If u want superior inside non prescription service, go to this CVS here in Newnan!
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November 2023 by Jeremiah Casey
Worst pharmacy service in the world. Sit in the drive-thru with 3 cars for 30Minutes every time I have to pick up my prescription
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July 2023 by Connie Townsend
I must say a lot of these people that work in these businesses have no customer service skills AT ALL!! I have never experience extreme rudeness and disregard from the technicians and the pharmacist all at the same time. I don’t think this store needs to retrain the employees that they have in the pharmacy. I witnessed where a women was in there to pick up medication for her child, she explained to the young lady that was at the register that she requested to have this prescription filled several days ago and it wasn’t ready and how to his medication was keeping her hold alive. Instead of them showing compassion the pharmacist (the one that has the big afro) said to her, “well I don’t know what to tell you, the order wasn’t filled.” This mad the woman upset, as it should because then they started yelling at this woman. I immediately transferred mine and my husband’s prescriptions. I wonder what they would do if everyone moved over to another pharmacy maybe this will cause them to humble themselves!! Don’t forget, the customers are the reason you have a job..
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July 2023 by Nan Messer
Always have liked CVS, they have so many things and a pharmacy too
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May 2023 by Stacey Adams
This CVS is a fraud. They price merchandise on the shelves and then have different prices in the system. The "manager" is rude and other things but I'll leave that there. Enter at your own risk and check your receipt.
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May 2023 by MatB41
This pharmacy does NOT care about any of their customers. Walmart is a 1,000 times better. CVS will not have your prescription ready even if you can it in several days prior and they have it on hand they will wait until the customer arrives and will not have it prepared for at least 20 minutes. Also they will promise you along with your healthcare providers that a certain quantity will be available for pick up at a certain date and then have it not be so you have to purchase several smaller quantities and force you to waste your money for the same amount of medication. This place is boudoir fraudulent at best and I would avoid them like the plague.
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April 2023 by Aiyoki C.
If I could give the pharmacy zero stars I would. Their pharmacy tech is so rude, unprofessional and needs to be retrained. I had questions about my perception she would not help, she left me standing at the counter while she proceeded to do something else. I asked for a manger on duty and the tech replied "I'm as good as your going to get" The manger was not on duties so I called corporate and complained. I refuse to give this CVS my business
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April 2023 by Averi B.
I love this Pharmacy and The pharmacist here. To see how they pull these crazy hours and go through all the medication and deal with so many people needing help with various different issues these people are angels. Some of the comments below are inappropriate and incorrect. These workers are doing they're job they do not determine availability of medication.. amongst other things i see people complain about. Be nice and patient you have no idea how stressful that job could be. Be thankful you can receive medication at all and have empathy for these workers. This CVS is amazing and the staff is so bubbly and Will, Mercedes, Dominique, and Ginger are amazing and willing to go the extra mile to help when they can! Just awesome!
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February 2023 by Catherine Bonet
Pharmacist is rude. The Pharmacist needed to mix my son's medicine and when she was done, she jusy threw it down in front of me and walked away. I'm standing there still waiting because I wasn't told anything else until she looked over at me and asked what else I need. She didn't say anything to me because she is too busy to take time to even put the medicine the bag and doesn't even acknowledge me until she saw I didn't walk away since I didn't know I was done and had everything I needed. Do better! You work in customer service. Pay attention to your customers without the attitude for no reason. Also, they complain about customers behind the counter where other customers can hear them. How unprofessional!
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February 2023 by Bryan M. Dunlap
Do not waste your time with this pharmacy. I just wish I had checked all the other one-star reviews before I went to this horribly run establishment.
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February 2023 by Sarah Martin
They are so rude in pharmacy. They need retraining on their customer service skills. They act like it’s going to hurt to be polite to their customers. I was standing waiting on prescription and no one said anything to me. There was no hello, be right with you. Nothing and I ended up just standing there for almost 10 mins. Just sad that this is what customer service is now.
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January 2023 by Kirstyn Bennington
The most disgusting customer service. The pharmacist hung up on me while I was asking for help. I have already filed a complaint with cvs and she will be hearing more from me.
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January 2023 by Anny “Bianca” McDorman
Always a fun store to look through. They carry everything from makeup to haircare to grocery items. The pharmacy is great. The employees are always very helpful and friendly.
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November 2022 by Stephanie Tanner
Absolute WORST customer service I’ve ever experienced. Do NOT use the pharmacy- closed drive thru for lunch in front of my face. I had been in line for 15 minutes, pulled up after the car in front of me at 1:32 & was told I could not be serviced because they were closed for lunch. Do better CVS!!!
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November 2022 by Paris Duffie
Literally the worst CVS ive ever been to. Ive been using cvs for over a decade. The drive thru here needs further training. I was in line for 40 minutes on multiple days. With only 1 car ahead of me.. not packed. Terrible. .
