CVS is highly praised for its reliable and helpful pharmacy services. Customers appreciate how the pharmacy staff handle prescriptions efficiently, especially during urgent situations. One customer noted that CVS was the only place on top of managing prescriptions, including transfers and pre-authorizations, with quick and friendly communication. This level of service has been consistent over several years, replacing less satisfactory experiences at other stores. The staff at CVS are also recognized for their friendliness and willingness to go above and beyond. A cashier was commended for her patience, warmth, and positive attitude, which made for a pleasant checkout experience. During a family emergency, the pharmacy team demonstrated exceptional dedication by rushing to fill prescriptions so that the customer could travel promptly, showing genuine care and support. However, not all aspects are perfect. Some customers find the self-checkout registers to be excessively loud and disruptive, which can negatively impact their mood and shopping experience. Despite this, overall impressions of CVS are positive, highlighting helpful staff, quick service, and a caring environment that stands out in times of need.
Customer service in pharmacy tends to stink... Very slow... Lines are ridiculous and they make you feel like YOU are the problem. Cashier's up front are nice.
September 2025
This has to be one of the CVS stores I have ever been in, the level of customer service I received was exceptional.
August 2025
Hannah was very helpful with getting my son’s prescriptions transferred and filled. Will definitely be coming back to see her!