Dillard's is a well-known department store located in Ashley Park, Newnan, Georgia, offering a wide variety of fashion items including clothing, dresses, shoes, handbags, accessories, and cosmetics. Customers appreciate the store's upscale selection, featuring popular brands like UGG, Polo Ralph Lauren, and Michael Kors, alongside exclusive labels. Many shoppers have shared positive experiences with the staff, highlighting the exceptional customer service provided by associates like Jena, Toni, and Carol, who go above and beyond to assist customers, making them feel valued. However, some reviews note that not all encounters with staff are positive. A few customers expressed disappointment with the lack of greeting and assistance in certain departments, particularly the shoe and women’s clothing sections. Despite these mixed experiences, the store is praised for its diverse product offerings, including a good selection of women’s intimates and fragrances from luxury brands like Tom Ford and Chanel. Overall, Dillard's stands out as a retailer that aims to provide quality merchandise and a pleasant shopping experience, though the level of customer service can vary. The store is committed to ensuring that shoppers leave satisfied, and many express a desire to return for future purchases. With its appealing selection and dedicated staff, Dillard's remains a popular destination for fashion enthusiasts in the area.
I love Dillard’s! The store is always neat & has the most up to date formal attire. Everything about the store is my favorite.
July 2024
"I had a wonderful experience with Jena. She assisted both me and my blind mother in choosing a dress. Her patience and helpfulness were remarkable. I'll definitely recommend her to all my friends. It's reassuring to see that big retail still prioritizes customer care."
June 2024
Nice handbags at this location, cute clothes too. ??