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July 2024 by Patisa Fields
I only go to this location the staff is always on point! … Edwin, the manager is very professional and works hard at training his staff to conduct themselves professionally as well…. AJ the new employer is also very professional and respectful, I really appreciate the level of communication respect and support from this location best Good Year n the metro area hands down!!! Thank u.
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July 2024 by Roscoe CLUCKING CHICKEN
First, I wanted to say thank you for your help the day I came in with a bad tire for the Toyota car. Everyone was so nice and it had been a really rough week. You placed the spare on and gave me price quotes for a new tire. I admit that day, I couldnt afford a tire and was to drive for Lyft as well. I told you I would be bäck to purchase a tire as I was so impressed by your customer service. I ended up getting a tire with the help of a friend in the city. I just wanted to take the time to say Thank You, to you both. Glad to see that there are still ANGELS IN THE World and Word. May your business prosper and people come for your services throughout the state and beyond....
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April 2024 by June Allen
I had an emergency, on Good Friday and needed a tire replacement immediately for an out of town trip. When I called, they said come on in. I was pleasantly surprised to get there and everyone was so friendly and my car was ready in under 30 minutes. The atmosphere was very welcoming and the waiting room was extremely clean. This will definitely be my go to for tires in the future.
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March 2024 by Viviene Wood
I have been going to this Goodyear for 14+ years, but only when Edwin it there. He gives the best service, goes out of his way to get what you need, explains all my options and has the best run store in two states. ONLY Edwin does that. He should be the store manager!!!!
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February 2024 by lance jeffers
Friendly staff, ahead of time for the appointment I made. Very informative. A greta experience.
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January 2024 by Brittany Rivera
This place doesn’t fix cars. THEY BREAK THEM. This business, the general manager, Don Harrison, and the front desk worker, Edwin, actually get ZERO stars from me but one is the least they’ll allow on Google, so..Back in May I went to Goodyear to purchase 4 brand new tires and to have my brakes and rotors replaced. This has become a 7 month long ordeal because THEY CANNOT FIX ROTORS. I have taken my car to them SIX times because my car continues to vibrate and feel like it’s LITERALLY going to fall apart. It WAS NOT like that when I took it to them. It simply needed brake service. ? It doesn’t help that the general manager, Don Harrison, has the worst attitude of anyone I’ve ever met in my life. This is not my fault. Do you really think I want to keep driving to you every month to ask you to fix my car, THAT I PAID YOU TO FIX, that you should’ve fixed MONTHS AGO??????? If you want to avoid headaches, DO NOT GIVE THIS PLACE YOUR BUSINESS. If they can’t fix it this time, I will escalate this and call corporate first thing Monday morning. This is absolutely UNACCEPTABLE business practice.
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January 2024 by Brittany R.
This place doesn't fix cars. THEY BREAK THEM. This business, the general manager, Don Harrison, and the front desk worker, Edwin, actually get ZERO stars from me but one is the least they'll allow on Google, so.. Back in May I went to Goodyear to purchase 4 brand new tires and to have my brakes and rotors replaced. This has become a 7 month long ordeal because THEY CANNOT FIX ROTORS. I have taken my car to them SIX times because my car continues to vibrate and feel like it's LITERALLY going to fall apart. It WAS NOT like that when I took it to them. It simply needed brake service. It doesn't help that the general manager, Don Harrison, has the worst attitude of anyone I've ever met in my life. This is not my fault. Do you really think I want to keep driving to you every month to ask you to fix my car, THAT I PAID YOU TO FIX, that you should've fixed MONTHS AGO??????? If you want to avoid headaches, DO NOT GIVE THIS PLACE YOUR BUSINESS. If they can't fix it this time, I will escalate this and call corporate first thing Monday morning. This is absolutely UNACCEPTABLE business practice.
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November 2023 by Daniel Lichty
Great job with communicating and taking care of our vehicles.
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September 2023 by Becca Franke
I will never bring a car here again. Man at the front is incredibly rude. I wouldn’t trust this location ever again. They are not honest and want to get the most money from you. Go anywhere else but here.
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September 2023 by ashley brown
Quick and professional
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September 2023 by Becca Cardin
I will never bring a car here again. Man at the front is incredibly rude. I wouldn’t trust this location ever again. They are not honest and want to get the most money from you. Go anywhere else but here.
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September 2023 by Mark Stover
Competitive pricing and both managers (Don and Edwin) were both cordial and helpful! Work was completed as promised and made a world of difference to the ride of the vehicle!
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August 2023 by Letitia Matznick
I can always count on this store to be upfront with everything that is going on with my cars. I have the best tires you can put on my car. I do not take my cars anywhere else.
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August 2023 by Thomas Phillips
First i will say they repaired my wheel for free. The manager Don has a bad attitude and has for years. This is the last time I use this goodyear shop because I'm tired of being disrespected. I gave them my business. I walked in Monday morning and was greeted by Don and then was told "I'm in the middle of something I'll be right with you". I explained my flat tire and asked for the tires that I bought from them to be rotated. Don chuckled and said "we won't have time to rotate the tires" I told Don that I would be leaving the truck there so please do the rotation when you can. They close at 5 but their Google map hours are 7. I showed up to pick up my truck at 6:30 to find my truck locked inside. I called in the morning to ask when it would be ready and was told it was ready now. I then picked up my truck, tire fixed but they didn't rotate the tires. Don made a comment that I haven't used them for sevice in 18 months, well that's because the shop is managed poorly.
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July 2023 by Jessica Diett
Got my Goodyear tires just 5 months ago at Sam's Club. 2 weeks ago, one of them ripped open in middle of highway. Sam's Club immediately placed a replacement order for me, however, it's been TWO WEEKS and I'm still without a tire / car. When Sam's Club tries to call them and ask for shipping update, they are being ignored as no one picks up the phone....
