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February 2024 by lance jeffers
Friendly staff, ahead of time for the appointment I made. Very informative. A greta experience.
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January 2024 by Brittany Rivera
This place doesn’t fix cars. THEY BREAK THEM. This business, the general manager, Don Harrison, and the front desk worker, Edwin, actually get ZERO stars from me but one is the least they’ll allow on Google, so..Back in May I went to Goodyear to purchase 4 brand new tires and to have my brakes and rotors replaced. This has become a 7 month long ordeal because THEY CANNOT FIX ROTORS. I have taken my car to them SIX times because my car continues to vibrate and feel like it’s LITERALLY going to fall apart. It WAS NOT like that when I took it to them. It simply needed brake service. ? It doesn’t help that the general manager, Don Harrison, has the worst attitude of anyone I’ve ever met in my life. This is not my fault. Do you really think I want to keep driving to you every month to ask you to fix my car, THAT I PAID YOU TO FIX, that you should’ve fixed MONTHS AGO??????? If you want to avoid headaches, DO NOT GIVE THIS PLACE YOUR BUSINESS. If they can’t fix it this time, I will escalate this and call corporate first thing Monday morning. This is absolutely UNACCEPTABLE business practice.
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November 2023 by Daniel Lichty
Great job with communicating and taking care of our vehicles.
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September 2023 by Becca Cardin
I will never bring a car here again. Man at the front is incredibly rude. I wouldn’t trust this location ever again. They are not honest and want to get the most money from you. Go anywhere else but here.
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September 2023 by Mark Stover
Competitive pricing and both managers (Don and Edwin) were both cordial and helpful! Work was completed as promised and made a world of difference to the ride of the vehicle!
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August 2023 by Letitia Matznick
I can always count on this store to be upfront with everything that is going on with my cars. I have the best tires you can put on my car. I do not take my cars anywhere else.
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August 2023 by Thomas Phillips
First i will say they repaired my wheel for free. The manager Don has a bad attitude and has for years. This is the last time I use this goodyear shop because I'm tired of being disrespected. I gave them my business. I walked in Monday morning and was greeted by Don and then was told "I'm in the middle of something I'll be right with you". I explained my flat tire and asked for the tires that I bought from them to be rotated. Don chuckled and said "we won't have time to rotate the tires" I told Don that I would be leaving the truck there so please do the rotation when you can. They close at 5 but their Google map hours are 7. I showed up to pick up my truck at 6:30 to find my truck locked inside. I called in the morning to ask when it would be ready and was told it was ready now. I then picked up my truck, tire fixed but they didn't rotate the tires. Don made a comment that I haven't used them for sevice in 18 months, well that's because the shop is managed poorly.
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July 2023 by Jessica Diett
Got my Goodyear tires just 5 months ago at Sam's Club. 2 weeks ago, one of them ripped open in middle of highway. Sam's Club immediately placed a replacement order for me, however, it's been TWO WEEKS and I'm still without a tire / car. When Sam's Club tries to call them and ask for shipping update, they are being ignored as no one picks up the phone....
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February 2023 by Roger Spice
This review request came up on my phone unexpectedly. We discontinued using this Goodyear "Service" some time back due to a generous helping of bad service and bad (demeaning) attitude. Prior to dissolving our long relationship and closing out our Goodyear credit card I had bought Goodyear tires and used Goodyear service's 2nd generation for personal and fleet vehicle's. This location made it clear they are so complacent they do not need or want my business or anyone who would dare to point out a mistake they made. They did indeed overlook a item that jeopardized the safe operation of my vehicle. Mistakes can be forgiven, but need to be addressed properly. Instead they pointed the blame and questioned my intelligence, integrity, and put my honestly in check.
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January 2023 by Hank Carpenter
Very helpful people and very courteous people. They checked my setting on my antifreeze,no charge. Highly recommend these people.
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December 2022 by Rebekah Grover
Got a flat on my way to work and stopped by Goodyear. They were amazing. Squeezed me in and found the screw in my tire. They were able to repair it and I was out within an hour. Kind and friendly employees. The front desk man was very helpful.
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November 2022 by Jasmine Washington
I have visited this facility twice for two different services and I was met with excellent customer service both times. Not only was the customer service experience exceptional. My car was serviced quickly and has been running like a dream. Prices were the best around town.
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November 2022 by Mike Alessi
Great service reasonable pricing, better to make an appointment
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October 2022 by Rebekah Brinkley
Got a flat on my way to work and stopped by Goodyear. They were amazing. Squeezed me in and found the screw in my tire. They were able to repair it and I was out within an hour. Kind and friendly employees. The front desk man was very helpful.
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September 2022 by Demetrius Goins
Did a fantastic job and took care of us. Got us in and out and wondering service! We will be back!
