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March 2023 by Melissa B.
I needed a few things I forgot a few days prior, so I was interested in checking out a different store from Publix. Kroger owns my hometown grocery store, so I thought it would be interesting to see similarities/differences. (BTW your loyalty card from a Publix subsidiary doesn't work here, at least in my experience re: Mariano's)I know how absurd it must sound to say that the "vibes were off here." You'd wonder how to measure that objectively, which is fair. But all I can say is that it felt dingy, dirty, and sad. It didn't feel clean, bright, and open at all. The prepared food didn't look very good, and there was not much of a variety, especially for sandwiches. The produce was OK - I got some raspberries that were quite inconsistent. They might not know how to stagger or assign roles well, because there was a huge snaking line of people waiting at the checkout lane, and they finally opened up a second one well into that process.The one positive thing here is that everyone I encountered staff-wise was friendly and polite. The checkout employee was nice, and she pointed out that another employee she was talking to is her daughter! That was very cute :)
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November 2022 by Scott A.
Why is the Kroger Pharmacy at Newnan Crossing Blvd closed an HOUR EARLY?? Did they forget about the time change?? I spoke with numerous employees and no one knows! You can't ask Custoner Service because they're closed too! A very poor performance on Kroger's part. I'm sure that I'm not the only one that couldn't pick up their prescription!! The fact that I coukdn't get it on time is causing me to feel terrible physically. I think I'm going to Pulblix from now on. Stay away from here if tyou need your prescriptions on a regular basis. Bad news @kroger #bad Kroger # time change #Idontfeellikeworking #timechangewhat
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June 2022 by Rita P.
Nice, clean Kroger. Easy in. Easy out. Friendly employees. Good selections of name brands, store brands and specials.
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June 2022 by Steve Harbin Sr.
Nice and courteous staff. Good selection
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May 2022 by Rachel Pent
My Husband ordered instacart from KROGER today to be delivered. The person texted my spouse and they were out of a few items. No big deal…that happens. He looks at the receipt and it was about the same price as it was before the items where not avaliable. He starts looking at it and our shopper “Janerio” purchase themselves a V8 and a pack of cigarettes!!! He called customer service to get a refund on the items that we did not request, the representative told him she could not talk to him about the order because my name is on the account. He told her well I ordered the food because we are married and both eat at this address, paid with my credit card, carried the food in, put away the groceries….my wife is at work and does not know anything about groceries being delivered today. She said thats a problem then and hung up on him!! He called the local store and they at least got him to instacart to get the refund for the V8 and cigarettes. Ridiculous!!
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April 2022 by Jeff M.
good place to get groceries,,,,nice safe n shops around,,,,,nice area where kroger is,,,good kroger n even have sushi where they make it on site so we sushi lovers n stop in here frequently
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September 2021 by cliff c.
Kroger was my go to grocery store but 10 people in self checkout lines and 5 in the only 3 lanes open with cashiers-Publix nay be a bit more expensive, but service blows Kroger away!
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August 2021 by Russell A.
I've been shopping at this location and having my prescriptions filled on their pharmacy since 2006 but ove the last year to two years, they have dramatically declined. I had to wait in excess of three days for prescriptions to be filled and when I called the pharmacy, nobody answered. To make matters worse, I called the front desk and was told that the reason they are so short staffed is because "nobody wants to work". I'm not a schmuck. I pulled all of my meds from their pharmacy to a reliable one. CVS on RT. 29. Kroger had become a joke and I could go into even more detail about how bad this location operates from what I've personally witnessed. Stay far away. Go to Publix
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July 2021 by Cgc C.
This review is for the Pharmacy of this Kroger. This used to be a GREAT pharmacy about 5-7 years ago. There used to be an older gentleman with short gray hair and glasses who was AWESOME. Now...this pharmacy absolutely sucks. They actually have more employees now than they had historically, but they're slower than anything I've ever seen and their customer service for the most part is sub-par at best. I actually switched pharmacies to CVS just based on logistics, but switched back because on Kroger having better pricing. During this transition, someone screwed up my Rx. I questioned the lady at the Kroger pharmacy about it and she said that the Dr had changed this and that I'd have to call them to make the correction. I called my Dr (because I knew Kroger was full of junk) and they did no such thing. So instead of Kroger realizing at some point in the transfer of my Rx it got messed up and looking at my previous records...they just lied about it and blamed someone else. Today - I attempted to pickup my daughters Rx that was called in last night for a pretty bad ear infection. I go through the drive through at about 1:00pm for pick up and I'm told, "oh, they're still working on it if you'll give us 10 minutes". No...you haven't started on it is what you mean...just say it. But, I'm sitting in the drive thru, and I obviously can't sit there. So, that means I'll have to get out of line...wait...then get back in line probably for a total of close to 30 minutes. I'd be more sympathetic with the time frame if other pharmacies in the area didn't perform faster riendlier or if Kroger didn't have the staffing they do. This place moves at a snail's pace and they don't seem to really care much about customer service. Find another Pharmacy...I am.
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May 2021 by Abhay Chaudhary
Great customer service + 18O56O854O6 NO NONSENSE and GREAT ASSISTANCE !!!
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April 2021 by Rev. Jerri Porter
The staff were very kind, helpful and friendly. I received my first Covid shot from Tim and he a credit to his profession! I had to pick up a few groceries too.
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March 2021 by Deborah S.
The prices just keep creeping up. A package of frozen meatballs that sold last year about 6 months ago sold for 5.99 now is now 9.99. there are many more examples. Using the pandemic to justify spiking prices for food is really bad. I writing this because of their ad showing cartoon characters singing the prices as low, low, low . No not so much.
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November 2020 by Zaven K.
Christina, the Pharmacist, is unbelievable: knowledgeable, caring, goes out of her way to help. She is amazing!
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November 2020 by Ijuana G.
Always great customer service, well most of tha time better selections on fresh not expired foods...tha only grocery store that I don't mind goin 2 cuz it's more like a shopping experience rather than same old grocery store experience....great job guys
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October 2020 by Angel
My favorite Kroger