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November 2023 by Jillian Martin
I was getting ready to go on a trip and needed my car looked at because the driving just didn’t feel right. I had been abroad for two years and a family member had been using the car. Everyone I searched for was either booked or had hours that didn’t work for me. Samuel and team took a look and found the issues with the vehicle. They worked with me on a price and showed me specifically what was wrong and gave me time to research the issues myself. They were awesome and I’ll definitely use them for future car issues.
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November 2023 by Arianna Everhart
The service was excellent. Tae helped me replace my brakes and routers. Him and his coworkers got me in quick and helped me with everything i needed. I will be recommending any of my family and friends that need tires/ brakes/ routers.
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November 2023 by Jennifer daniels
This was my second vehicle I've brought in during the past week, with no appointments. Blew a seal in a rear brake cylinder this time. They are polite, knowledgeable and fast. Willing to honor discounts. In and out the same day for both vehicles. I highly recommend this location.
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November 2023 by Nyarko Eric
I had such a good time. The customer service was phenomenal. Everyone was so friendly and the vibe was amazing. I have never been so excited to get an oil change and new tires until today,Samuel was very polite and helpful he made me wanna go there everyday ?
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October 2023 by Tyler R
Staff is friendly and helpful. Affordable services. Awesome team, from the front desk to the techs. Had 4 tires replaced
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October 2023 by Sara Tvrdik
I stopped in without an appointment due to low tire pressure warnings and Greg was very helpful. Quickly checked the issue and made sure all my tires were back to the correct pressure. I’ve bought tires for several of my vehicles at this location and always receive great service. Thank you, Greg!
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September 2023 by Brandi Langston
I showed up right after they closed at 6pm. Dee and Greg had AMAZING customer service and did not mind taking care of me even though they were. They were quick and efficient and getting my tire repaired and did it with pleasure!! Thank you Greg and Dee!!Brandi Langston
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September 2023 by BK Adams
No complaints here. Price was great for for I had done. Both gentlemen that I spoke with were very friendly and welcoming. My kids chilled out watching a movie in the lobby the whole time.
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September 2023 by Roxanne Westerfield
Great service! They we're very helpful with explaining everything that my car needed and didn't try to sell me anything unnecessary. Also they were happy to price match the oil change for me. Greg really went above and beyond with helping with getting my daughter's wheelchair in and out of the car. I will definitely be coming back :)
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September 2023 by Sara C (Shorty Lee)
The mechanics at this location were very professional, punctual and knowledgeable. They took the time to explain the problems that needed to be fixed and the work that was required. Mr. Samuel and his team of mechanics were friendly and did a great job. They are an excellent example of what good customer service should be. I appreciate their service and professionalism.
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September 2023 by Anne Bennett
Gregg was the gentleman at the front desk. He was extremely polite and knowledgeable and helpful. I will make sure to recommend this Mavis Tire store to everyone as it was recommended it to me.I am very pleased and impressed with this man and services.Anne Bennett
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September 2023 by Tyler
Some of the best prices around, but, you're going to be waiting FOREVER. What's the point of an appointment if you aren't going to work on it anywhere near the appointment time frame? Seems like there should be some compensation for having customers wait so long..get this location some help! Skeleton crew! Stop being so cheap and hire some folks!
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August 2023 by jay ashley
Samuel was very helpful. I had a flat tire and barely made it to the store and he jumped on it right away and got me taken care of. He didn’t even accept a tip from me even though I pled with him. He deserves a raise or at the very least recognition for his high quality service. The entire staff was awesome. I highly recommend going to this store.
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August 2023 by Lewis Guillory
I always get my tire maintenance done at Mavis and I had some tires replaced and unfortunately there was some type of mishap with TPS sensor and I had to bring it back up to Mavis. Gregg was absolutely amazing and was able to figure out the issue and get it corrected. The customer service at this location is definitely above and beyond especially with the times companies are going through with staffing. 10/10 recommended
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August 2023 by Jae R.
I went to this place to get my tires rotated. I knew they were pretty worn out but I was planning to sell the vehicle soon and was not interested in buying new tires--I just wanted to get them rotated and balanced so my SUV might drive a little more smoothly. WELL. They took my tires off and the manager came out to speak with me and told me that they "legally" could not put my tires back on because they were so bald. I asked him why they couldn't put them right back on after having just taken them off, and he was insistent that they "couldn't" get them back on and would be legally liable if something happened to me, and my only option was to purchase new tires. Folks, that is ILLEGAL. I was there alone and pleaded with them to please just put my tires back on, and didn't know until later that if a shop does this, you can actually call the police and have them come out and sort the situation out. So what happened? They told me I could either call a cab and leave my car there with no tires on it, or I could buy tires from them, and they said that the cheapest they could offer for my small SUV was $875 for 4 tires. I couldn't get any of my family members (ie, the ones who were men!) on the phone at the time to verify the legality of the situation, so I got roped into a payment plan. Three months later, my vehicle bit the dust, and somehow, even though I was on a 6 month payment plan, I was still getting billed a year later, long after getting a new vehicle. DO NOT GO TO THIS PLACE. Have your nine-year old neighbor, your blind 85 year old grandfather, or your cousin's cat work on your car before you go to this place. If any shop tells you they can't put your tires back on, call the police and let them come supervise your tires being put back on.
