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November 2023 by Sierra Cochran
Store associate (David) was the most helpful when it came to purchasing a replacement battery and alternator after my car battery completely died in the parking lot. He tested my old battery to see whether it would hold a charge to ensure there wasn’t a possibility that I wouldn’t have to spend unnecessary money on buying a new one. (Unfortunately, it failed the test). He installed it for me on the spot and I was able to make it home safely. I considered him to be very knowledgeable and courteous. I highly recommend going to see HIM.
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November 2023 by Ricky H
Love this O'Reilly location. It is the only location I visit. Store manager Eugene is the best. Always smiling and friendly. Will always go the extra mile to help the customer. And all of the other employees are just as eager to help. Looking for quality parts with knowledgeable staff, this is the place.
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October 2023 by Robby Stover
Great people help you work get the parts you need
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September 2023 by Taylor Whitaker
Very friendly. Helped me replace my battery this morning!
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September 2023 by charles douglas
Great service by manager. Went out of his way to help me. I only go to this auto parts store on Temple ave now.
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May 2023 by christopher garrison
Has what I need more often than other parts stores in town
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May 2023 by pablo paulino
Thank you O’Reilly’s for having the best parts, and thank you to the wonderful crew at the Temple Avenue location. Michael is my go to anytime I need any parts in the area I know Michael from other stores, and now I have chased him to this one. If you ever have problems at the store contact Michael he will get you the help you need no questions asked. I just finished rebuilding 5.7 hemi and he has been there the whole time helping me order all the parts. Thank you Michael, and until next time. God bless!!!
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April 2023 by Nick James
Temple Ave location is the best. Gene,Dennis and Stacey are wonderful. Patient Courteous and very helpful. They will find a way too help you.
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April 2023 by D Logan
I would like to compliment the assistant manager who checked my battery and alternator and said it was perfectly fine. I went to a auto zone in palmetto on the previous date who said the battery needed to be replace. I now like this place.
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April 2023 by Jake Long
Super helpful and friendly staff. My new favorite auto parts store.
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February 2023 by Sidney Marchman
Good service helpful staff
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January 2023 by Lynn A
Not real customer friendly. Husband called up there to have them pull what he needed so I could stop by after work and pick up, they said would be up by register. They had about 5 hours between him calling and me picking up. I stopped by store and walked in about 4 employees there at counter all talking to each other, no customers at the counter, maybe shift change but didnt even acknowledge I walked in. When I finally got helped they knew nothing about what I needed and stuff was not up at register. So had to call hubby to find out what he needed. Very poor customer service here.They need to realize there are 2 or 3 other auto supply store within 3 blocks or so. Maybe next time I'll see if one of your competitors has better customer service.
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January 2023 by Hamshank Crouch
Best parts place around.
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November 2022 by Nicole
Went here yesterday with a screenshot of the brakes I needed from their website. The rude lady at the desk made a face at me when I walked in did not greet me and then made a joke about me in front of rude customer who joined in . I made no response to them. They couldn't alter the smile I walked in with on my face when I came in and said hello to the rude woman at the desk. Yet they kept going on about how apparently angry I was. As a Black lady often stereotyped as "angry black woman" this is unacceptable. I have a right to be angry over the "customer service" and even more I am indignant about it. I would have went somewhere else but needed the brakes quickly so a friend could replace them. I have worked in customer service. It's not hard to treat every customer with dignity unless you apparently don't recognize that you or anyone else has any. People like this shouldn't have a job.
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November 2022 by Nicole Strickland
Just called it rang they picked up the phone and hung up right away no words no nothing so I called back and they just let it ring and ring. Horrible.
