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February 2024 by Heidi Parent
I always find what I need. They do offer coupons!
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January 2024 by Mark Eidson
They have a lot of neat things. I always find what I'm looking for and then some . Lol
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December 2023 by Michael Rey
I always go there to buy dog food, toys and other trinkets.This store is my dog's favorite place!!!Happy dog....Happy wife...HAPPY WIFE!!!
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October 2023 by Penny Allgeier
The furbaby had a little procedure done on Wed .Dr. Williams is great he explained what he did and how to apply ointment n how to give the 2 medications...I would highly recommend seeing him n the staff .They were so very nice n helpful even giving me directions how to get to wal mart /restaurant for lunch while waiting for Mr Paolo .to be finished..Thank you ,Newnan Pet Smart/Banfield
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October 2023 by Ephraim Israel
Good clean store. Fully stocked. Could have extra members on the checkout line
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July 2023 by 62144
Always very kind and helpful if they have enough staff. Lines are usually long with one or two registers open. Jenny helped me today and she was kind, professional, knowledgeable and eager to assist me. Thank you, Jenny!
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July 2023 by Elizabeth Leiby
Penny loves her groomer. She always does a great job.
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July 2023 by Jackie Teague
It was alright i only wanted to buy 1 parakeet but got two because the lady made me feel bad for only wanting one at the time. All in all i adore both my birds
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May 2023 by Dwight Barnett
PetSmart, over the 25 years of having pets, has always been a place where I can get what's needed for my girls and Zeus.
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May 2023 by Jordan Rice
Nice people and good in a pinch, but the fish tanks seem to always have so many dead fish in them. Makes me sad.
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May 2023 by Hamilton Mulero
I give one star because it doesn’t let me do 0. Worst experience ever. Being a customer of PetSmart for years this one Newnan, GA has the worst customer service starting by the “leader” that she is called manager. I bought a fish on Saturday it passed away yesterday I came today to exchange it or for a refund. She states that it was NG on returning the fish that was stated on my receipt which she took the receipt to her office and put NG handwriting thinking I wouldn’t notice. She said you didn't put guarantee even if they have 14 days return policy we can’t do nothing. I was like no body offer me a guarantee she said people always say they don’t want it. My answer was you can’t assume for customer. And you weren’t even that day. She went back and forward with me that’s not professional. Before all this she send the employee to us like 3 times instead of her coming out. At least in the store they lost a customer.
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May 2023 by Donna Hannah
I love PetSmart I just wish I didn't spend so much money because I cannot stop going there :) Great staff and great selection of products.
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May 2023 by Polly Dennis
Groomer razor burned one of my Shih Tzu’s really bad around her eyes and clipped the inside of the other ones ear. I tried to notify management several times but ended up with an Asst. Mgr. who was so rude and condescending, I just told her I would be posting their actions all over social media.
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April 2023 by A. Khan
PetSmart Groomers-Newnan location are always professional. They care for Remi with a smile. If he didn't like going there, he'd surely protest, but he always goes willingly.
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April 2023 by Casey Allison
Third time I've called to schedule an appointment for my dog, and third time they've closed early. We're not talking 5-10mins here, we're talking hours. Excuse given were once due to weather, and twice due to cancelations. Basically, if it rains a little bit, they've left for the day.
