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November 2023 by Cheryl Glenn
Basically good service when Uhaul took over but they charged me $25 cleaning fee for leaving a photo frame glass and cleaning mop! The agent didnt see the unit when I checked out or the photo (see below) I took but I did mention the photo glass and mop was the only things I left. There was no handy garbage can to place small items in ? and i “donated” the mop for the company to use
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September 2023 by Aminah Bilal
Bekki is very knowledgeable professional and kind. She’s at the top of her game!
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July 2023 by Sage Vaporwave
Nice, clean store with friendly employees. Bekki is great at her job.
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July 2023 by Giovanni Trejos
Good customer service, Alex is super helpful, a really good place to go.
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July 2023 by Google user
Nice, clean store with friendly employees. Bekki is great at her job.
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May 2023 by Lynne Simpson
Incredibly helpful staff. They saved the day!
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May 2023 by Caitreona Combs
Could you possibly be more personable?? I love this lady, she's awesome, I will always rent here.
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May 2023 by Caitreona Albers
Could you possibly be more personable?? I love this lady, she's awesome, I will always rent here.
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January 2023 by Brooke Williamson
Booked my reservation over the phone with Uhaul on Monday. Was told I qualified for 1 month free rent if I also reserved a 1 way uhaul truck. I reserved the unit and truck. Thursday morning I get a call from Becky the GM at West Newnan Uhaul that she will no longer honor the promotion that Uhaul offered me because she only had 2 units left to reserve and had several other people interested in the units. That I would need to go ahead and pay for the unit even though I am not moved in. I would also not get my 1 month of free rent due to the low availability. It is a total bait and switch scam. She told me to read the fine print. There was no fine print when I scheduled the reservation on the phone. I even looked at my email confirmation and it is not on there either. I got the receipts to back up my story. I ended up going with Newnan Self Storage. Got a bigger unit for less money than what Becky charged. Don't fall for this bait and switch scam.
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January 2023 by Margaret S.
We visited this U-Haul after going to two other stores unsuccessfully this morning. We had some pretty terrible experiences at the previous sites, so the wonderful treatment at this location was a welcomed relief. Professional, friendly, helpful, affordable, and thorough. The owner, Ms. Bekki, was just great! In addition to helping us through the contract process, hooking our trailer up for us, and triple checking the equipment, she also sold us a lock for 5x less than the markup other storage places we're trying to charge. Very refreshing experience. 100% recommend over other U-Hauls in Newnan. 5 stars.
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November 2022 by Julie Moore
Wonderful experience moving my furniture with a U-Haul truck will never use anything else or try to borrow anyone's truck and trailer U-Haul is the way to go
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May 2022 by Al Smith
This place was SO much better when it was still "Lock n' Key." These people will STEAL YOUR MONEY & LIE about it & the lady is extremely rude. 10/10 don't recommend.
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May 2022 by Tammy Stephens
I did my reservation online downloaded the app got to the location did what my phone told me to do on the app and the lady inside was rude and told me that they don't do mobile check-ins but online they advertise they do so I had movers at my house waiting that I was paying by the hour and had to sit and wait on them to do everything I had already done prior to getting there it's not advertise mobile check-in if they can't do it
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April 2022 by Xonqr On Xbox
Austin was so helpful . Great customer service I would definitely come again 10/10 recommended
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April 2022 by Nathan Widrick
Best place to store your stuff. Moved from New Hampshire and took a while to find house. Everything stayed safe and dry.
