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July 2023 by Denise West
My Refrigerator is broke and has been for quite sometime. I can not get any results on a solution I am a faithful customer and pay on time every time. Customers are only important when signing that contract after that your nothing.
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May 2023 by Norman Lizotte
Gonna give middle.of the road. As upto now havnt had a bad experience with aarons as a whole. However today I made a payment the 2 items I have (which actually pays off 1 of them). Later today they show up to my house to collect the items (only reason for a house visit) HOURS AFTER PAYMENT WAS MADE, thus actually would be 1 item on lease and robbery of the other as it was paid off. Only reason i know they did this is they GLUED their paper to my front window. In addition they will charge a home visit fee for a visit that should not have happened.
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January 2023 by Daja Edwards
Tiffany, the GM at the Jimmy Carter location, came out to my home and personally and made sure my items were delivered and handled properly. There were some issues with one of the pieces due to how it was handled by her drivers but she made sure we were taken care of on the back end. She’s absolutely awesome and definitely takes care of her customers!
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October 2022 by SMOKEY West
TC is amazing, customer service was epic. He’s hands on and make you feel so comfortable and at ease. TC knows all the answers to your questions and concerns. I felt as though I’ve known him forever. If your thinking about renting from here, you will have the best experience EVER. Dalia also was very nice and patient, I will definitely be back every time i’m looking to rent to own. They are the best in town, hands down.
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October 2022 by Ant West
TC is amazing, customer service was epic. He’s hands on and make you feel so comfortable and at ease. TC knows all the answers to your questions and concerns. I felt as though I’ve known him forever. If your thinking about renting from here, you will have the best experience EVER. Dalia also was very nice and patient, I will definitely be back every time i’m looking to rent to own. They are the best in town, hands down.
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January 2022 by Aurelio mendoza
Took my son to apply there for a job and he got it. He got hired and at a good starting rate. Not bad at all.
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August 2021 by Lakishia Branham
When looking for certain things I can get in and out with what I want, with easy payments.
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August 2021 by Kadian Stephenson
Cesar and his team are totally awesome, they went above and beyond to help me when our fridge went out. The approval process was Very quick and easy. I will absolutely recommend this location.
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July 2021 by Alex Lewis
I was scheduled to have my living room furniture delivered by 5pm today and it is now 8pm and I have nothing!! Customer service just rings twice and hangs up and the store is closed! This is very unprofessional. Someone should have reached out and told me they weren't coming!! I spoke to someone in the store at 6pm and she said they were on their way.
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May 2021 by Nu Vibez
Terrible store, horrible service take your business anywhere but here.
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March 2021 by Donnajoy Redwine
The customer service is good. Associates always assist me when I have an issue. They take their time and help you.
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November 2020 by Lashundria Vines
I had my account transferred from a location out of state. I paid off my account and asked for my documents to be mailed twice and still nothing. I had to go to the location, no apology are anything.
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September 2020 by El Rey Pagan
GREAT SERVICE... THE WAY THEY TREAT THE COSTUMERS IS PERFECT , ESPECIALLY MRS. GLENIS PEÑA ... I RECOMMEND THIS STORE... THANKS GUYS
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September 2020 by Rose Dotson
This store has excellent customer service, they take good care of you. I have been with them for years they are the best. GREAT GREAT CUSTOMER SERVICE!!!!!
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September 2020 by Tamyka Brewer
The worst place and customer service ever. I should’ve known not to come to this location after they delivered my furniture almost two weeks after I signed and paid. Then they are the most insensitive people ever. I’ve had this account for a little over a year now. I called and took my card off of autopay for the pandemic. Mind you I STILL PAID! They charged my card anyway and apologized after I called. The manager even offered a $35 discount although I still haven’t received it. This was back in April. Then they decide to charge my card again today although I have been calling in to pay and no other autopay agreement was set in to place for my bedroom furniture. The manager was very rude at the beginning until he realized he made a mistake AGAIN, and offered to return my money. I go to look at my account right after the call and he charged my card again (after claiming earlier the charge was automatic) Again he tried to act like he didn’t see the charges until I sent him an email with proof. Beware of this location and company. We all know this company attracts those who don’t have the means to buy furniture outright. Do not do business with these crooks!
