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April 2024 by Shari F.
I had a really bad experience at this location. 1. As I walk through the door the cashier wasn't welcoming no hello or how you are doing today. 2. The cashier check me out and throws away my receipt. Didn't notice until I got to the car so I politely go back in and ask him for the receipt. It was instant attitude from the manager name,Steven (the manager). I was telling him to calm down all I want is the receipt. He was saying that he couldn't help me, and he couldn't go back and print any receipts(this is all being said with so much attitude). He didn't even put the enough in to fix the situation, he just say NO I can't help you . And as I'm asking him for corporate number he refused and told me to google it. 3. As I'm telling him how bad his attitude is, he proceeded to cuss at me and word profanity. I'm a business owner and I would not have anyone of those people representing my business with that attitude. Especially the guy Steven(the manager),he was suppose to be a leader and lead by example. He was terrible, his attitude I couldn't believe it. I will not be back there! This problem starts from the leadership. This store has poor customer service.
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February 2024 by San M.
If i could give 0 stars i would. Carmen the cashier is a horrible horrible person. She tells you to pay with card and don't carry cash. She even told another customer and me to go to another store if we didn't like it. We were inquiring about coupons and was very rude and told us she wasn't taking any coupons. The other customers left and she was yelling like we were stupid.
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February 2024 by Daryl Webb
Has to be the worst dollar general in America. Steven was disrespectful rolling his eyes while trying to explain to him the reason I was trying to switch out a product that was never used and already had his mind made up before I started talking.., I’ll take my hard earned cash to Target… never going back here!!! Place is a joke. Left the product and receipt on the counter and told him to keep it!!!!
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December 2023 by Tasha Pounds
The store is very filthy and unorganized and you can't see if things cuz everything is a mess
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December 2023 by Maegan Russell
Absolutely horrible! I went in to shop for some Christmas items (some stockings and stuffers) and the manager, Carmen, SCREAMED at me because I had purchased 4 penny items the day before. My second time in the store and I was verbally assaulted and shamed. I had plans to purchase the cute paw patrol stockings for my kids but I instead wound up calling corporate for her absolutely disgraceful service.
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October 2023 by B.K. On The Air
Don’t tell me to hurry with my purchase in the middle of the day because you have stock to put up. ????
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August 2023 by Mayo Annette
Very rude staff. They look at you like you're d*** . I feel uncomfortable every time bre checks me out. She seems like she has a personal issue with the snooty stares, glares and eye rolling. I haven't seen the manager here in long time. Thank God. She's seems very rude and talks about you in plane sight in Spanish as if you don't notice. I'm not sure where all the prejudice attitude comes from but I hope they hire better managers and staff.
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August 2023 by Annette M.
I think customer service could be a little better. I feel uncomfortable and judged every time I shop here. I get bad vibes from brebre what ever her name is. She seems very unprofessional and gives me very rude stares , rolling eyes and sarcastic remarks when ever I come in to purchase items. Her attitude seems very personal toward a customer .
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July 2023 by Gaby Harris
Horrible customer service from manager.She’s racist and plain out rude to people. She has spoken about me in Spanish in front of me not knowing I speak Spanish. I have stopped going into the store unless it’s an emergency because she has been so rude a bunch a times. It’s so sad because I also worked there before her and know that this location has good people. Her employees on the other hand are amazing super kind and welcoming I get happy when I walk in and see they are there.
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July 2023 by LaShonica Giles
Great store with great options and heavily stocked. I would love to return but the customer service was very unwelcoming. Steven was snappy, condescending, and short with me. Hesitant to return.
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June 2023 by Kalisha Lopez
Today we went into dollar general and was accused of money laundering (yes we are people of color) by a white assistant manager because we were trying to put money on our prepaid card to pay rent. although we have done this before with the Hispanic woman who is incredibly sweet. We were prejudged before we even went into the store. I guess trying to pay rent is “money laundering.” WE WILL NOT BE COMING BACK to a place that judged us by our color before even knowing us. Sad that someone of color coming in with cash is automatically judged of money laundering. DO BETTER. Sad because we absolutely love the Hispanic older woman who works here and ALWAYS give us amazing service. Carmen the manager is always giving me amazing service here. He embarrassed us on a line full of people.
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June 2023 by Jayresa Sass
This is my favorite location to visit! I am in the store at least 5 times a week. Steven has great customer service and ensures my visit is phenomenal each time. Thank you Steven!
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May 2023 by Alejandro Fonseca
Latina lady cashier watched me shop the whole time I was in the store . She wasn’t even trying to hide it
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May 2023 by Akeya Works
I have given this store multiple opportunities, but i can't support it anymore. The cashier, Steven, is never personable. When you walk up to the register to check out, there's no greeting, no communication. I know many places are desperate for workers, but we need to maintain some modicum of standards of basic customer service!
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May 2023 by Jaden Harris
Went to this location 2x now and this will be my last. The same man who helped me last time was extremely rude again. No customer service skill what so ever then i had to bite my tongue and not waste my energy on him... The way he asked my 7 year old daughter to put the basket up by the door was really rude without being friendly or saying please. It was very awkward and as a man he should learn to be more professional especially to women and children. Please hire better employees and take time to listen to reviews from a business standpoint, super unprofessional.
