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October 2023 by kmeelyon n.
The men who did my move were very nice and professional. Unfortunately, they damaged the paint on two corners of my newly painted walls. But I let that go. I even let it go when they left one wardrobe box, halfway unpacked, and didn't complete that job. They also tried to charge me for their lunch break.But the clincher was that they never took apart my brand new kitchen table and they damaged the pedestal. Eddy's Movers and I came to an agreement about having my contractor fix the table and the amount of money it would cost. This required a structural fix and a second visit, because they had to actually build onto the table due to the severity of the damage. I got the first check for the first part of work in July, but I contact Eddy's Movers on August 15 to request the additional agreed-upon funds which I already paid my contractor. It is now October 14 and I still have no check. It took five emails from me between August 15 and September 5 just to get a response. (I wanted a paper trail.)I was told on September 5 that the check would be mailed. Three emails and three phone calls later, I still have no check. The last time I spoke with someone was on October 6 and I was reassured that the check would be mailed that day. I called again two days later and was told the check has been mailed. I have informed delivery with the United States Postal Service, and the check is not even in the system. At the end of the move, I would have definitely hired Eddy's Movers again based upon the actual move. But nobody should still be waiting in October for a payment due on damage done on June 3. I would definitely not work with them again. It has been an enormous time suck to keep chasing them down for a payment I was promised. And they rarely respond to their emails. It has left a very bad taste in my mouth.
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October 2023 by Kathy Couper
Eddy and his team did a great job on my local move from Brookhaven to Roswell. They were very easy to work with and there were no damages to my home or furniture. I highly recommend Eddy's Movers!
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September 2023 by James Kozik
We contacted Eddy based on recommendations from our real estate agent. Eddy responded quickly, set up a day & time to come do a walk through. Based om that visit he gave us his estimate of costs. We revised the date a few times, once we settled, he and his crew showed up and packed us up. His crew was friendly, professional, and hard working. The next day the truck and moving crew showed up and went to work. A day later they were unloading us. Again - friendly, professional, and hard working. Hours later they were done and on their way home. The final bill was close to Eddy's estimate. We are very impressed with how well the whole process went. We wouldn't hesitate to recommend Eddy.
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September 2023 by Ken Brown
Respectful, Responsive, on time, did what they committed to, estimate was not far off from actual cost.outstanding attitude, effort, and careful * not only would I highly recommend them. I will definitely use them again way to go, Mr. Eddy and Team. Nice job.
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August 2023 by Katie Kennedy
Eddys was professional, quick, and moved everything without a scratch! Kept to their estimated time to a tee and pricing was fair for. I didn’t have to lift a finger! Will be using them again!
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August 2023 by Lauren A.
I highly recommend Eddy's Movers. I have used them twice for a move from my apartment to condo and then from my condo to my new house. The first move they made two stops! I had purchased a washer and dryer for my new place and they picked that up, loaded it and then came to my apartment and got everything else. Each and every time they were amazing! Their customer service is efficient and effective. I received my quote quickly and was able to schedule both moves within days of my initial call. They called to double confirm, check in and thank me! Where customer service normally lacks they were top notch and I was greatly appreciative. I feel I got the most bang for my buck! They were right on time as scheduled both times and about 4 gentlemen came and handled all my furniture with great care. If you are planning a move definitely consider them! You will not be disappointed.
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August 2023 by Katrina P.
SCAMMERS!!! Do not use this company. I hired them to pack up and move my furniture paid them over $900, only for them to leave items, break items and not take any accountability. I sent multiple emails with videos showing with the movers did not take with them, only to receive a call from their "attorney" Light of Justice Liz Mendoza, stating that I was harassing them because I requested for a manager to call me. Claudia is rude and condescending.
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June 2023 by Werkology T.
THIEVES....THIEVES...THIEVES....DO NOT HIRE EDDY'S. I hired this company to move me twice. On the second go around the second mover went though my things. I had a plastic bin with 20k of Louis Vuitton bags and a very special notebook belonging to my late father that passed away in 2020. One mover was talking to me as he was packing things up on my apartment, while the criminal second mover was taking things down to the truck. That's when he had the chance to go through my things and pin point what he wanted. It was the second mover that took things off of the truck and took them up to my storage. I was in the apartment with the first mover. I saw the plastic bin at my apartment being picked up. Now, I am looking for important legal documents belonging to my late father AND my plastic bin of my Louis Vuitton bags and they are not there! THE TRICK IS AT THE END OF THE MOVE, THEY TELL YOU TO COME LOOK AT THE BACK OF THE TRUCK, WELL NATURALLY YOU'RE GOING TO SEE THEY MOVED EVEERYTHING, BUT YOU NEVER THINK TO LOOK AT THE FRONT -WHERE THEY DRIVE. THAT'S WHERE THEY PUT THEY STUFF THEY STEAL. When I reported this to Eddy's they pointed to legal documents regarding liability and wished me the best. THIS IS CLEARLY THEIR BUSINESS PRACTICE. LET THEIR MOVERS STEAL AND THEN THROW UP THEIR HANDS WHEN YOU CALL THEM. Please know that I signed no legal documents given them the right to STEAL anything. Their movers are thieves and they know it. Do they even have a corporate address? Where are they located? DO NOT HIRE THEM. They already have other reviews of customers reporting that their valuables were also stolen from them.
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June 2023 by Anna von Schmeling
DO NOT BOOK EDDY'S MOVERS. Everything was smooth until Thursday I receive a call asking if we can push my move back from 9am to 1 because the trucks need to be inspected... this was not an issue as I could be flexible. However, 1pm rolls around and I have not heard from the crew. I try to get in contact with the office, but they're closed. Finally someone reaches out to me at 1:40 and says the earliest they'll be able to get to me is 3:10 as they wrap up another move. Confusing, as I was told I would be the first move of the day after the truck inspection.Finally the guys arrive around 3:15ish and get started on the move. They did a fine job moving everything and nothing was damaged, which was better than other movers I've booked. However, due to lack of communication and the last minute changes, they are not a reliable company. When i asked for a discount for my troubles, they only offered me $10 off the hourly rate. Not much considering I now had wasted a whole day and my move was considerably delayed. Book elsewhere!!!!
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June 2023 by J D.
In an idustry that is filled with substandard companies as well as many out and out low integrity movers, Eddy's was FAR above the norm.The crew that moved us was diligent and efficient. We moved our of our home of 38 years and 2300 square feet to our new home and a one hour drive away in a one day move. The crew of five worked dilegently throughout the day. On two occassions they asked if it was alright if they take a 5 minute break. My feeling is that owner Eddy should build an appropriate break understanding, as of course in a what became a 10 hour 15 minute day deserve a break and the customer should understand what the parameters and expectations for that are.The time estimate was given for both 8 and 9 hours. It ended up being more than thatl and frankly IMO the quoted time frame was never douable and the reason why I didn not provide a 5th star. The acutual move was otherwise nearly flawless. The one thing here that they might want to improve on is to keep their tightly wraped dressers and chest of draweres upright. The flippid a couple when putting the on the truck and the loose contents in a few of those repective drawers ended up at the bottom of the dressers underneath the lowest drawer that in one case was not removable.They are a company with a honorable work ethic and solid fundamental principles.
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March 2023 by Kitty Fortanbary
We have moved many,many times, this was by far the worst experience we have ever had. We already had the beds taken apart,all clothes had been taken over, even had the washer and dryer in the garage, everything was ready, all they had to do was load. First, they were 45 minutes late and took about 40 minutes to get organized. There were 6 guys and 2 trucks and even though the estimate was 9 hours, they didn't finish in that time and ended up putting 1/4 of our goods in the garage. The movers took three 30-45 minute breaks and it took them almost 2 hours to drive the 25 mins from location to location. When I called at 4 pm to ask for a supervisor, the office was closed, I left a message - still waiting on a return call It has been 3 weeks. Please do yourself a favor and call a company where guys want to hustle, this was not that company. Eddie's was not the cheapest that I interviewed, they were next to the most expensive. I should have used one of the less expensive companies.
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March 2023 by Jim Knoll
This was our third move with them and they were--again--terrific! From customer service to the crew, all were friendly and helpful. They worked fast and carefully. I'd use them again!
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December 2022 by J Fowler
WOW! We could not have asked for a better team or better experience! Not only did Eddy's Movers deliver exactly what they promised, but they were friendly, professional, and easy to work with. They took what is normally a high stress process and actually made it a pleasant experience which is virtually unheard of with moving companies. Price quote was 100% accurate with no hidden fees or expenses…paid them AFTER trucks were completely unloaded. HIGHLY recommend Eddy’s Movers!!!
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December 2022 by Delephia Riley
I would definitely recommend Eddy's movers. I loved the personal service provided by Eddy when I was trying to figure out everything. They were excellent at packing me up before the move. Then on the day of the move, they were super professional and careful in moving all of my things. Also, I was delayed in moving due to my closing being extended. Maria at the office was very nice and communicated well when rescheduling. They took the stress out of moving. The whole team was wonderful! -Mrs. Riley, Lilburn, GA
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November 2022 by Jan
I can't say enough about this company and how much they brought peace of mind to our moving process. First, the owner himself came out to assess the various items to be moved. That right there impressed me immensely. (All others wanted to do it via phone chat. (Very awkward, time-consuming, and hard to assess anything realistically, in my opinion). Eddy's quote was fair--not the most expensive by any stretch, but not the cheapest either. Overall, I felt like I was not going to get any bait-and switch situation. And I didn't. Maria in the office was a big help, answering questions, keeping up with dates and forms, etc. Their movers were all employees and absolutely polite and well-informed about what needed to be done, and they worked so very hard ... in less time than anticipated! HIGHLY RECOMMEND THESE MOVERS.
