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February 2024 by Toni Robertson
We got our little green pickle (green cheeked conure) from Brenda at Fancy Feathers in Norcross GA.
It was a fantastic experience! The store was clean and it was so obvious they how much they loved those birds. They spent a few hours with us, picking out a bird that suits us, getting the cage and toys, and just educating us about birds.
I can not possibly say enough good things about this store and their commitment to these amazing feathered animals.
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January 2024 by minecraft server dude
I was visiting Atlanta for a few days with my daughter and sister. We were missing our pet parrot and decided to stop in to get him a present.We had a wonderful experience. My daughter held a blue and gold macaw and an umbrella cockatoo. The birds were friendly and the staff was very helpful. The store has an incredible selection. It felt like more of an experience than shopping. We will make sure to come back next time in Atlanta.
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December 2023 by Jorge Hernandez
Amazing!!! This place was more than amazing I knew nothing about bird when I came in. I wanted to buy my mom a bird since she had asked me for one my whole life. They were very very patient as I translated everything they told us to my mom. Everyone in the store was extremely nice and patient. I could not have asked for a better experience. I will recommend everyone that want to buy a bird or isn't sure to come here!!!!!
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November 2023 by George Candelaria
Always have a great experience here. Purchased two cockatiels and just recently purchased a 15 y.o. Cockatoo (yesterday). The staff is always helpful and friendly when coming here. I have since moved an hour away but will still continue to come back and support this great business.I normally bring my two cocktiels and two parakeets here to get groomed, stock up on food/treats, and purchase some toys. The owner is great with my birds when trimming their beaks, nails, and feathers.I highly recommend Fancy Feathers.
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October 2023 by Russ Oliveri
I went to see Brenda quite awhile ago..I am a long time bird lover and have had cockatoos, McCaws and Conures. She was patient and knowledgeable and although I didn't purchase anything then due to my situation. I cannot wait to go back this weekend for a new buddy! See you soon Brenda!
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September 2023 by Sabina Riddle
We got our caique from here back in March and miss Brenda and her staff have all been amazing! Very caring and every time I go there either for food or grooming it just puts a smile on my face.
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September 2023 by Sean T.
One star because the prices for toys are way more reasonable than other pet stores. I was FaceTiming someone and after about 5 mins they said we're not allowed to take pictures because people post them for "nefarious reasons".... What? Would those nefarious reasons be to tell other people about the black mold in the toucan cage? And before they comment and say that black mold is common in bird cages, it takes time for that to appear. Depending on their diet and moisture in the building/room. What's your comment on the bugs (mainly gnats) flying around the bird cages? What about your comment on the extremely strong cigarette smoke perfuming from what I would assume to be the owner/manager guy. The younger lady who started cleaning the bird cage after we told her about it was very nice though.
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September 2023 by Zachary “Notso_Sober” Tran
Good ratings don’t mean a thing apparently because Brenda deserves less than a 1 star review with me after the customer service I received from her. The employees and the team she has is great; nice, helpful, and polite but Brenda on the other hand was having a bad day and took it out on her customer. very unprofessional especially coming from the owner of the establishment. I have an umbrella cockatoo , I KNOW what I have. she mistaken me for another customer and tried to tell me I have a cockatiel and sounded it out slowly like I was uneducated of my bird! I found that to be very offensive. I just wanted to exchange some perches I didn’t even put in the cage because it was too short in length but got attitude instead. I left feeling offended and disrespected by Brenda. Also return policy is non existent and everything is overpriced! stick to online shopping; atleast you’ll get a better return policy and customer service. Maybe Brenda is selective on who she treats fairly. I don’t know what her problem is but not every customer gets treated the same in this establishment. very unhappy customer hope you fix this Brenda
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September 2023 by Helen Morgan
This place was amazing.I received excellent quality treatment for my bird.the service was fast and friendly and i will definately will go back.thank you miss brenda for giving my pickles such good love and attention.
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September 2023 by Tracy H.
i take my birds here to get groomed. reasonable prices and brenda is very knowledgeable. i highly recommend checking this place out!
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September 2023 by Kaley Corley
I got my new buddy from them 2 days ago and he’s already everything I could’ve hoped for! Everyone who works there is incredibly friendly and knowledgeable and really took the time to make sure I knew how to care for my new companion properly. It’s clear how much they care for and love their birds!
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September 2023 by Chelsea hamilton
Me and my grandmother took our cockatoo to get groomed for the first time today. They were so patient with him, got his nails cut for the first since 2012. My grandmother was always worried to get his nails cut again, since last time we took him to a vet they weren’t very patient and let him bleed a lot. We are very grateful we finally found a place who truly loves birds and knows how to handle them.
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September 2023 by Margaret A.
Love the selection of toys and accessories needed for my Yellow Nape Parrot feather baby. My next bird will be from this store!
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August 2023 by Lanier Booth
Ms. Linda is a very knowledgeable bird lover! She helped our African Grey more than the vet. She immediately said vitamin D deficiency. The vet could only recommend a $1000.00 blood work up.Ms. Linda could have sold me anything at this point, but she didn't. She was more concerned about our Katie. And she was absolutely right! Thank you, thank you, thank you!
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August 2023 by Sena L
The conditions of the birds in this facility are horrendous. There was feces in old seeds in their water, dishes and food dishes, and tons of birds crammed into tiny cages. Some of the birds looked physically ill and many of the birds had pulled out their feathers as my self a bird owner. It was heartbreaking to see birds, such intelligent creatures, being held in such inhumane facilities.
