They don’t answer the phone nor do they call you back. And they do not reach out after you fill out the online form.
April 2023
I’m not even sure if they have actual people working for their customer service because no one ever reaches out or answers the phone
March 2022
Gainesville office could not complete my dentures so I asked them to stop and give me a refund. They not only said they would but they had tried several times to deposit my refund in my account. This turned out to be a lie! Do not prepay anything with the Gainesville office until they complete what you asked